Freshsales vs HubSpot
Compare Freshsales and HubSpot on features, pricing, and buyer fit using the same researched criteria.
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Best for
- • Growth plan pricing and AI-assisted CRM fit SMB sales
- • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
- • Sales CRM with phone/email/chat engagement
Starting from $9.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Freshsales and HubSpot. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Freshsales is better for
- ✓ Ease of use
- ✓ Administration
HubSpot is better for
- ✓ Email capabilities
- ✓ Integrations
- ✓ Scalability
- ✓ Value for money
Tie
- • Pipeline management
- • Sales automation
- • Reporting
Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales
Choose HubSpot if: Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
HubSpot
CRM platform with free core CRM plus Sales, Marketing, Service, and Content Hubs for growing teams.
Best for
- • Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- • Professional/Enterprise hubs and suite breadth scale with multi-team GTM
- • SSO, custom objects, field-level permissions, and Enterprise hub seats are documented
Starting from $15.00/user/mo
Free plan available
Comparison scorecard
Criterion-by-criterion results for Freshsales and HubSpot. Numeric bars appear only when both products have approved scores.
- Freshsales
Ease of use
How quickly teams become productive.
Freshsales leads on ease of use (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10HubSpot7/10 - Tie
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Freshsales and HubSpot are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10HubSpot8/10 - Tie
Sales automation
Automations that reduce repetitive sales work.
Freshsales and HubSpot are close on sales automation (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10HubSpot8/10 - HubSpot
Email capabilities
Native email workflows and tracking.
HubSpot leads on email capabilities (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales7/10HubSpot8/10 - Tie
Reporting
Reporting and forecasting quality.
Freshsales and HubSpot are close on reporting (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10HubSpot8/10 - Tie
Customization
Fields, workflows, and configurability.
Freshsales and HubSpot are close on customization (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10HubSpot8/10 - HubSpot
Integrations
Important third-party integrations.
HubSpot leads on integrations (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales7/10HubSpot9/10 - Freshsales
Administration
Admin overhead and ongoing maintenance.
Freshsales leads on administration (7/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
FreshsalesStrongerHubSpotWeaker - HubSpot
Scalability
Fit as team size and complexity grow.
HubSpot leads on scalability (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10HubSpot9/10 - HubSpot
Value for money
Capability relative to total cost of ownership.
Better for value for money
Freshsales9/10HubSpot8/10
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