Freshsales vs HubSpot
Compare Freshsales and HubSpot on features, pricing, and buyer fit using the same researched criteria.
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Best for
- • Growth plan pricing and AI-assisted CRM fit SMB sales
- • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
- • Sales CRM with phone/email/chat engagement
Starting from $9.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Freshsales and HubSpot. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Freshsales is better for
- ✓ Ease of use
- ✓ Administration
HubSpot is better for
- ✓ Email capabilities
- ✓ Integrations
- ✓ Scalability
- ✓ Value for money
Tie
- • Pipeline management
- • Sales automation
- • Reporting
Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales
Choose HubSpot if: Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
HubSpot
CRM platform with free core CRM plus Sales, Marketing, Service, and Content Hubs for growing teams.
Best for
- • Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- • Professional/Enterprise hubs and suite breadth scale with multi-team GTM
- • SSO, custom objects, field-level permissions, and Enterprise hub seats are documented
Starting from $15.00/user/mo
Free plan available
Feature comparison
Grouped feature support from verified product research for Freshsales and HubSpot.
Core CRM
| Feature | Freshsales | HubSpot | Winner |
|---|---|---|---|
| Contact management | Strong | Strong | Tie |
| Lead management | Strong | Strong | Tie |
| Pipeline management | Strong | Strong | Tie |
| Deal management | Strong | Strong | Tie |
Sales engagement
| Feature | Freshsales | HubSpot | Winner |
|---|---|---|---|
| Email sync | Strong | Strong | Tie |
| Email sequences | Moderate | Strong | HubSpot |
| Call functionality | Strong | Not evidenced | — |
| Workflow automation | Strong | Strong | Tie |
| Sales automation | Strong | Strong | Tie |
| Lead scoring | Moderate | Moderate | Tie |
Reporting
| Feature | Freshsales | HubSpot | Winner |
|---|---|---|---|
| Reporting | Strong | Strong | Tie |
| Forecasting | Moderate | Moderate | Tie |
Platform
| Feature | Freshsales | HubSpot | Winner |
|---|---|---|---|
| Integrations | Strong | Strong | Tie |
| Custom fields | Strong | Strong | Tie |
| Custom pipelines | Strong | Strong | Tie |
| Mobile app | Strong | Not evidenced | — |
| AI assistance | Strong | Strong | Tie |
Additional capabilities
| Feature | Freshsales | HubSpot | Winner |
|---|---|---|---|
| Territory management | Moderate | Not evidenced | — |
| Audit logs | Moderate | Not evidenced | — |
| Single sign-on | Not evidenced | Moderate | — |
| Role permissions | Not evidenced | Moderate | — |
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