SoftwareGlimpse

Fireflies.ai vs Otter.ai

Both are AI meeting notes / conversation intelligence peers. Choose Fireflies.ai when AI meeting notes and conversation intelligence are the job — not a general LLM or Teams-recap add-on alone. Choose Otter.ai when AI meeting notes and auto-join transcription are the job — not a general LLM or voice studio. Overall: Fireflies.ai 8.2 vs Otter.ai 8. Not hands-on lab tested; confirm live pricing and usage caps. Compare published pricing, LLM depth, writing, voice, agents, governance, integrations, and usage models.

Independently recommendedLast updated Aug 18, 20266 evidence sources5 screenshotsHow we compare
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Stronger overall fit
Fireflies.ai logo

Fireflies.ai

8.2/10

AI meeting notes — Free $0 (400 min storage); Pro $10/seat/mo annual ($18 monthly); Business $19 annual ($29 monthly); Enterprise $39 annual-only.

Best for

  • • Teams that want auto-join transcripts across Zoom/Meet/Teams
  • • RevOps/CS leads who will actually use Business conversation intelligence
  • • Enterprises that need HIPAA/SSO meeting capture

Starting from $10.00/user/mo

Free plan available

Visit Fireflies.ai
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VS

Our verdict

Our verdict

Fireflies.ai is the stronger overall fit

Both are AI meeting notes / conversation intelligence peers. Choose Fireflies.ai when AI meeting notes and conversation intelligence are the job — not a general LLM or Teams-recap add-on alone. Choose Otter.ai when AI meeting notes and auto-join transcription are the job — not a general LLM or voice studio. Overall: Fireflies.ai 8.2 vs Otter.ai 8. Not hands-on lab tested; confirm live pricing and usage caps.

Fireflies.ai is better for

  • ✓ Governance & privacy
  • ✓ Integrations

Tie

  • • Free plan
  • • LLM assistant depth
  • • Writing assistance

Choose Fireflies.ai if: Teams that want auto-join transcripts across Zoom/Meet/Teams

Choose Otter.ai if: Individuals drowning in meeting notes

See detailed comparison ↓
Otter.ai logo

Otter.ai

8/10

AI meeting notes — Free 300 min; Pro $8.33/user/mo annual ($16.99 monthly); Business $19.99 annual ($30 monthly); Enterprise contact.

Best for

  • • Individuals drowning in meeting notes
  • • Sales and CS teams that want auto-join transcripts
  • • SMBs that need Business admin without an enterprise RFP

Starting from $8.33/user/mo

Free plan available

Visit Otter.ai
Read review

Comparison scorecard

Criterion-by-criterion results for Fireflies.ai and Otter.ai. Numeric bars appear only when both products have approved scores.

  • Starting pricing

    Published floor price and what that floor actually includes.

    Depends

    Published starting floors: Fireflies.ai ~$10 vs Otter.ai ~$8.33 — confirm live packaging.

    Fireflies.aiDepends
    Otter.aiDepends

  • Free plan

    Whether a usable free plan is published, and what it gates.

    Tie

    Fireflies.ai and Otter.ai both research a free plan. Confirm what each path unlocks on the live vendor pricing page.

    Fireflies.aiTie
    Otter.aiTie

  • User / licence minimum

    Seat floors, per-employee minimums, and small-team pricing traps.

    Depends

    Confirm seat floors, credit packs, task/execution units, and whether AI features sit in higher tiers before purchase.

    Fireflies.aiDepends
    Otter.aiDepends

  • LLM assistant depth

    Chat, reasoning, and general-purpose assistant depth for the primary job.

    Tie

    Fireflies.ai and Otter.ai are close on LLM assistant depth (9/10 vs 9/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.aiTie
    Otter.aiTie

  • Writing assistance

    Long-form writing, editing, and document analysis quality.

    Tie

    Fireflies.ai and Otter.ai are close on writing assistance (8/10 vs 8/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.aiTie
    Otter.aiTie

  • Voice / TTS depth

    Speech, voice mode, and text-to-speech capability when relevant.

    Tie

    Fireflies.ai and Otter.ai are close on voice / TTS depth (8/10 vs 8/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.aiTie
    Otter.aiTie

  • Agent / builder depth

    Custom projects, agents, GPTs, and workflow builders beyond bare chat.

    Tie

    Fireflies.ai and Otter.ai are close on agent / builder depth (8/10 vs 8/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.aiTie
    Otter.aiTie

  • Governance & privacy

    Admin controls, data retention, and enterprise privacy packaging.

    Fireflies.ai

    Fireflies.ai leads on governance & privacy (8/10 vs 7/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.aiStronger
    Otter.aiWeaker

  • Integrations

    Important third-party integrations.

    Fireflies.ai

    Fireflies.ai leads on integrations (9/10 vs 8/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.ai9/10
    Otter.ai8/10

  • Usage / credits model

    How free caps, seats, credits, and overages affect real cost.

    Tie

    Fireflies.ai and Otter.ai are close on usage / credits model (8/10 vs 8/10). Scores reflect AI job-cluster fit from vendor documentation.

    Fireflies.aiTie
    Otter.aiTie

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.