SoftwareGlimpse
Fireflies.ai logo

Fireflies.ai Review

AI SOFTWARE

Choose Fireflies.ai when AI meeting notes and conversation intelligence are the job — not a general LLM or Teams-recap add-on alone.

Last updated 2026-08-18Independent editorial review
  • Starting price

    $10.00/user/month

  • Free plan

    Yes

  • Free trial

    No

  • Best for

    Teams that want auto-join transcripts across Zoom/Meet/Teams

SoftwareGlimpse review

8.2/10

Good

  • ease of use8
  • ai job fit9
  • output quality8
  • workflow depth8
  • integrations9
  • governance privacy8
How we score →

See Fireflies.ai in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

This content is hosted by YouTube. The player loads only after you allow marketing cookies.

Official vendor video

Fireflies AI Overview 2026: Automate Meeting Notes, Transcription & More | Full Product Demo

What this shows

  • Fireflies AI meeting notes and transcription product demo
  • Official Fireflies AI channel overview of Fred, skills, and integrations

Pricing

Verified 2026-08-18 from fireflies.ai/pricing (high confidence). Free $0. Pro $10/seat/mo annual ($18 monthly). Business $19 annual ($29 monthly). Enterprise $39 annual-only. Transcription unlimited; storage and CI gated. Affiliate economics excluded.Full pricing details →
  • Free

    $0.00

    Free plan

    Unlimited transcription; 400 minutes storage/team; limited AskFred; no video recording.

  • Pro

    $10.00

    per user / mo, billed annually

    $10/seat/mo billed annually ($18 monthly) — 8,000 min storage/seat, video recording, AI Skills.

  • Business

    Most popular

    $19.00

    per user / mo, billed annually

    $19/seat/mo billed annually ($29 monthly) — unlimited storage, conversation intelligence, team analytics.

  • Enterprise

    $39.00

    per user / mo, billed annually

    $39/seat/mo billed annually only — SSO/SCIM, HIPAA, private storage, super admin.

Product screenshots

Verified captures from Fireflies.ai's product interface.

Fireflies.ai official marketing visual

Official Open Graph / marketing visual from https://fireflies.ai/.

Decision snapshot

Entity field audit 94/100

Fireflies.ai is an AI meeting notetaker (bot or Chrome extension) for Zoom, Google Meet, and Microsoft Teams. Transcription is unlimited on every plan; storage, video recording, conversation intelligence, and admin/compliance are the gates. Free is $0 with 400 minutes team storage. Pro is $10/seat/mo billed annually ($18 monthly) with 8,000 minutes/seat storage and video recording. Business (most popular) is $19/seat/mo annual ($29 monthly) with unlimited storage and conversation intelligence. Enterprise is $39/seat/mo annual-only (SSO, SCIM, HIPAA). Distinct from Otter.ai (meeting-notes peer) and from Microsoft 365 Copilot Teams recap (workspace LLM add-on).

Best for

  • Teams that want auto-join transcripts across Zoom/Meet/Teams
  • RevOps/CS leads who will actually use Business conversation intelligence
  • Enterprises that need HIPAA/SSO meeting capture
  • solo / operations: Fireflies.ai fit for solo operations teams in the ai-meeting job cluster, from first-party positioning and AI Priority-3 research.

Not ideal for

  • Buyers who need a general LLM (ChatGPT)
  • Voice production (ElevenLabs)
  • Teams already paying for Microsoft 365 Copilot Teams recap as the only meeting job
  • Free storage (400 min/team) burns down fast; transcription unlimited is not unlimited retention

Key tradeoffs

  • Free storage (400 min/team) burns down fast; transcription unlimited is not unlimited retention
  • Conversation intelligence and team analytics unlock on Business
  • SSO, HIPAA, and private storage are Enterprise-only
  • Not a general LLM assistant or voice studio

Pricing: 4 documented plans · 1 free · entry paid: Pro

Evidence: Research/data-based (no completed hands-on test) · Latest verification/research signal: 2026-08-18T14:00:00.000Z · Editorial assessment: approved

Incomplete entity fields (not invented): trial

Next step: Compare against peers: Fireflies.ai vs Otter.ai

Our verdict

Choose Fireflies.ai when AI meeting notes and conversation intelligence are the job — not a general LLM or Teams-recap add-on alone. Compare Otter.ai for a lower individual Pro floor; Microsoft 365 Copilot if Teams recap is already in the tenant. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, usage caps and credit rates on the vendor site before purchase.

Best for

  • Teams that want auto-join transcripts across Zoom/Meet/Teams
  • RevOps/CS leads who will actually use Business conversation intelligence
  • Enterprises that need HIPAA/SSO meeting capture

Not ideal for

  • Buyers who need a general LLM (ChatGPT)
  • Voice production (ElevenLabs)
  • Teams already paying for Microsoft 365 Copilot Teams recap as the only meeting job

Bottom line

Free 400 min storage. Pro from $10/seat/mo annual. Business $19. Enterprise $39 annual-only. Confirm live on fireflies.ai/pricing.

Fireflies.ai pros and cons

Pros

  • Unlimited transcription on every plan
  • Published Pro/Business/Enterprise seats
  • Conversation intelligence on Business
  • Enterprise HIPAA/SSO path
  • Chrome extension without a bot

Cons

  • Free storage is tiny
  • CI gated to Business
  • Not a general LLM
  • Bot-join UX is polarising
  • AI credits can add TCO for AskFred/Skills

Pricing comparison

Full comparison →
 Fireflies.ai(this review)Otter.aiHyNoteMicrosoft 365 Copilot
Starting price$10.00/user/month$8.33/user/month$6.66/user/month$21.00/user/month
Free planYesYesYesNo
Free trialNoNoYesNo

Use cases for Fireflies.ai

Fireflies.ai may not be the best fit if…

  • · Buyers who need a general LLM (ChatGPT)
  • · Voice production (ElevenLabs)
  • · Teams already paying for Microsoft 365 Copilot Teams recap as the only meeting job

Fireflies.ai guides

Setup, implementation, migration, plans, and worth-it walkthroughs for this product.

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

Part of AI Software · Software reviews

Try a decision tool

Interactive helpers use recommendation criteria — affiliate status never changes outcomes.