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Fireflies.ai Review

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Choose Fireflies.ai when AI meeting notes and conversation intelligence are the job — not a general LLM or Teams-recap add-on alone.

Last updated 2026-08-18Independent editorial review
  • Starting price

    $10.00/user/month

  • Free plan

    Yes

  • Free trial

    No

  • Best for

    Teams that want auto-join transcripts across Zoom/Meet/Teams

SoftwareGlimpse review

8.2/10

Good

  • ease of use8
  • ai job fit9
  • output quality8
  • workflow depth8
  • integrations9
  • governance privacy8
How we score →
By Lee M.FounderReviewed

See Fireflies.ai in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

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Official vendor video

Fireflies AI Overview 2026: Automate Meeting Notes, Transcription & More | Full Product Demo

What this shows

  • Fireflies AI meeting notes and transcription product demo
  • Official Fireflies AI channel overview of Fred, skills, and integrations

Pricing

Verified 2026-08-18 from fireflies.ai/pricing (high confidence). Free $0. Pro $10/seat/mo annual ($18 monthly). Business $19 annual ($29 monthly). Enterprise $39 annual-only. Transcription unlimited; storage and CI gated. Affiliate economics excluded.Full pricing details →
  • Free

    $0.00

    Free plan

    Unlimited transcription; 400 minutes storage/team; limited AskFred; no video recording.

  • Pro

    $10.00

    per user / month (annual billing rate shown)

    $10/seat/mo billed annually ($18 monthly) — 8,000 min storage/seat, video recording, AI Skills.

  • Business

    Most popular

    $19.00

    per user / month (annual billing rate shown)

    $19/seat/mo billed annually ($29 monthly) — unlimited storage, conversation intelligence, team analytics.

  • Enterprise

    $39.00

    per user / month (annual billing rate shown)

    $39/seat/mo billed annually only — SSO/SCIM, HIPAA, private storage, super admin.

Product screenshots

Verified captures from Fireflies.ai's product interface.

Fireflies.ai official marketing visual

Official Open Graph / marketing visual from https://fireflies.ai/.

Official Fireflies.ai marketing UI asset

https://fireflies.ai/ · Checked 2026-08-18

Our verdict

Choose Fireflies.ai when AI meeting notes and conversation intelligence are the job — not a general LLM or Teams-recap add-on alone. Compare Otter.ai for a lower individual Pro floor; Microsoft 365 Copilot if Teams recap is already in the tenant. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, usage caps and credit rates on the vendor site before purchase.

Best for

  • Teams that want auto-join transcripts across Zoom/Meet/Teams
  • RevOps/CS leads who will actually use Business conversation intelligence
  • Enterprises that need HIPAA/SSO meeting capture

Not ideal for

  • Buyers who need a general LLM (ChatGPT)
  • Voice production (ElevenLabs)
  • Teams already paying for Microsoft 365 Copilot Teams recap as the only meeting job

Bottom line

Free 400 min storage. Pro from $10/seat/mo annual. Business $19. Enterprise $39 annual-only. Confirm live on fireflies.ai/pricing.

Fireflies.ai pros and cons

Pros

  • Unlimited transcription on every plan
  • Published Pro/Business/Enterprise seats
  • Conversation intelligence on Business
  • Enterprise HIPAA/SSO path
  • Chrome extension without a bot

Cons

  • Free storage is tiny
  • CI gated to Business
  • Not a general LLM
  • Bot-join UX is polarising
  • AI credits can add TCO for AskFred/Skills

Pricing comparison

Full comparison →
 Fireflies.ai(this review)Otter.aiMicrosoft 365 Copilot
Starting price$10.00/user/month$8.33/user/month$21.00/user/month
Free planYesYesNo
Free trialNoNoNo

Use cases for Fireflies.ai

Fireflies.ai may not be the best fit if…

  • · Buyers who need a general LLM (ChatGPT)
  • · Voice production (ElevenLabs)
  • · Teams already paying for Microsoft 365 Copilot Teams recap as the only meeting job

Fireflies.ai guides

Setup, implementation, migration, plans, and worth-it walkthroughs for this product.

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.