Dialpad vs Grasshopper
Compare Dialpad and Grasshopper on features, pricing, and buyer fit using the same researched criteria.
Dialpad
AI-first cloud phone (Dialpad Connect) with included transcription/summaries — Standard from $15/user/month annual; Sell and Support are separate product ladders.
Best for
- • Teams that want AI transcription and call summaries included in the cloud phone licence
- • SMB and mid-market buyers starting on Connect Standard at a clear $15 annual floor
- • Sales orgs willing to add Dialpad Sell when power dialer becomes the primary job
Starting from $15.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Dialpad and Grasshopper. Choose Dialpad when Teams that want AI transcription and call summaries included in the cloud phone licence. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Dialpad is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
Choose Dialpad if: Teams that want AI transcription and call summaries included in the cloud phone licence
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
Dialpad vs Grasshopper pricing
Dialpad researched starting price from $15/mo. Grasshopper researched starting price from $14/mo. Affiliate economics excluded.
Dialpad
From $15.00/user/mo
Grasshopper
From $14.00/user/mo
Dialpad
Starting from $15.00/user/mo
Free trial available
- Connect Standard$15.00/user/mo
- $15/user/month billed annually ($27 monthly) — medium-confidence Connect floor. Cloud phone with AI transcription and summaries included.
- Connect ProPopular$25.00/user/mo
- $25/user/month annual ($35 monthly) with a 3-user minimum. Stronger CRM/CTI and advanced Connect features versus Standard.
- Connect EnterpriseCustom
- Custom Connect packaging with a 100-user minimum — quote-based enterprise UCaaS.
- minimum seats: 100
- Dialpad Sell$39.00/user/mo
- Separate sales product from ~$39/user/month — power-dialer depth lives here, not on Connect Standard. Not used as the scored entry floor.
- Dialpad Support$80.00/user/mo
- Separate contact-centre/support product from ~$80/user/month — not scored as Dialpad Connect core.
Grasshopper
Starting from $14.00/user/mo
Free trial available
- True Solo$14.00/mo
- From ~$14/month annual (medium confidence). 1 user, 1 number, 1 extension — simplest virtual business line.
- maximum seats: 1
- Solo PlusPopular$25.00/mo
- From ~$25/month annual. Unlimited users, 1 number, 3 extensions; unlocks recording, simultaneous ringing and IVR menus.
- Small Business$55.00/mo
- From ~$55/month annual (some sources cite higher — confirm live). 4 numbers, unlimited extensions.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Dialpad
$225.00/mo
Grasshopper
$210.00/mo
+$15.00/mo — Dialpad costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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