Close vs SugarCRM
Compare Close and SugarCRM on features, pricing, and buyer fit using the same researched criteria.
Close
Sales-focused CRM for pipeline management and sales engagement workflows.
Best for
- • Outbound sales teams that need a communication-centric CRM
- • Teams that need dialing power and advanced outreach workflows
- • Teams that rely on calling, email, and SMS from the CRM
Starting from $9.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Close and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Close is better for
- ✓ Ease of use
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Administration
SugarCRM is better for
- ✓ Pipeline management
- ✓ Customization
- ✓ Scalability
Tie
- • Reporting
- • Integrations
Choose Close if: Outbound sales teams that need a communication-centric CRM
Choose SugarCRM if: SugarCRM targets mid-market sales/CX needs
SugarCRM
Customer experience CRM (Sugar Sell) with Standard through Premier editions and Sugar Intelligence AI.
Best for
- • SugarCRM targets mid-market sales/CX needs
- • SugarCRM competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $59.00/user/mo
No free plan
Close vs SugarCRM pricing
Researched list starting prices: Close from $9/user/mo; SugarCRM from $59/user/mo. Confirm live vendor pricing before buying.
Close
From $9.00/user/mo
SugarCRM
From $59.00/user/mo
Close
Starting from $9.00/user/mo
Free trial available
- Solo$9.00/user/mo
- EssentialsPopular$35.00/user/mo
- Growth$99.00/user/mo
- Scale$139.00/user/mo
SugarCRM
Starting from $59.00/user/mo
Free trial available
- Sugar Sell Standard$59.00/user/mo
- Sugar Sell AdvancedPopular$85.00/user/mo
- Sugar Sell Premier$135.00/user/mo
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Close · Solo
$135.00/mo
SugarCRM · Sugar Sell Standard
$885.00/mo
+$750.00/mo — SugarCRM costs more
Verified monthly unit prices · Aug 13, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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