CallHippo vs Grasshopper
Compare CallHippo and Grasshopper on features, pricing, and buyer fit using the same researched criteria.
CallHippo
SMB cloud phone system with a $0 starter rung, Starter from $18/user/month annual (2-user minimum), call recording and IVR from Professional, plus a separate call-centre plan ladder.
Best for
- • SMB teams needing IVR, recording and CRM logging
- • Buyers who want WhatsApp alongside calling
Starting from $18.00/user/mo
Free plan available
VS
Our verdict
Different jobs under the SMB phone umbrella. Grasshopper wins for the simplest affordable virtual business number; CallHippo wins when you need a real SMB phone system with IVR, recording, CRM logging and optional WhatsApp. Do not treat Grasshopper as a CallHippo feature peer.
CallHippo is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
- • AI features
Choose CallHippo if: SMB teams needing IVR, recording and CRM logging
Choose Grasshopper if: Solo operators who mainly need a professional virtual number
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators who mainly need a professional virtual number
- • Buyers who want flat account pricing instead of per-seat maths
Starting from $14.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for CallHippo and Grasshopper. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
Grasshopper True Solo ~$14/month annual flat account (medium); Solo Plus ~$25; Small Business ~$55. CallHippo Starter $18/user/month annual with a $0 Basic rung. Grasshopper can be cheaper for a solo virtual number; CallHippo is per-seat once the team grows.
CallHippoDependsGrasshopperDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Grasshopper True Solo is 1 user; Solo Plus allows unlimited users on one number. CallHippo Starter requires 2 users on the paid office ladder.
CallHippoDependsGrasshopperDepends - Tie
Number / country coverage
Published local numbers and country coverage.
CallHippo and Grasshopper have the same researched availability on cloud phone (CallHippo: supported; Grasshopper: supported).
CallHippoTieGrasshopperTie - CallHippo
Power dialer
Power or parallel dialing for outbound teams.
Stronger power dialer availability
CallHippoStrongerGrasshopperWeaker - CallHippo
WhatsApp Business
WhatsApp Business API / BSP capability.
Stronger whatsapp business availability
CallHippoStrongerGrasshopperWeaker - CallHippo
CRM / CTI integrations
CRM click-to-call, logging, and CTI depth.
CallHippo leads on crm-integrations (7/10 vs 5/10) from SoftwareGlimpse business-communications editorial judgments grounded in vendor documentation — not hands-on lab testing.
CallHippoStrongerGrasshopperWeaker - CallHippo
Routing & IVR
Call routing, IVR, queues, and skills-based assignment.
CallHippo leads on routing (7/10 vs 6/10) from SoftwareGlimpse business-communications editorial judgments grounded in vendor documentation — not hands-on lab testing.
CallHippoStrongerGrasshopperWeaker - CallHippo
Analytics
Campaign, conversation, or workforce reporting depth.
CallHippo leads on analytics (7/10 vs 5/10) from SoftwareGlimpse business-communications editorial judgments grounded in vendor documentation — not hands-on lab testing.
CallHippo7/10Grasshopper5/10 - Tie
AI features
Useful AI for the primary job — not marketing fluff.
CallHippo and Grasshopper are close on ai-features (6/10 vs 6/10) from SoftwareGlimpse business-communications editorial judgments grounded in vendor documentation — not hands-on lab testing.
CallHippo6/10Grasshopper6/10
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