CallHippo vs Grasshopper
Compare CallHippo and Grasshopper on features, pricing, and buyer fit using the same researched criteria.
CallHippo
SMB cloud phone system with a $0 starter rung, Starter from $18/user/month annual (2-user minimum), call recording and IVR from Professional, plus a separate call-centre plan ladder.
Best for
- • SMB teams needing IVR, recording and CRM logging
- • Buyers who want WhatsApp alongside calling
Starting from $18.00/user/mo
Free plan available
VS
Our verdict
Different jobs under the SMB phone umbrella. Grasshopper wins for the simplest affordable virtual business number; CallHippo wins when you need a real SMB phone system with IVR, recording, CRM logging and optional WhatsApp. Do not treat Grasshopper as a CallHippo feature peer.
CallHippo is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
- • AI features
Choose CallHippo if: SMB teams needing IVR, recording and CRM logging
Choose Grasshopper if: Solo operators who mainly need a professional virtual number
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators who mainly need a professional virtual number
- • Buyers who want flat account pricing instead of per-seat maths
Starting from $14.00/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for CallHippo and Grasshopper.
Voice
| Feature | CallHippo | Grasshopper | Winner |
|---|---|---|---|
| Cloud phone / VoIP | Strong | Strong | Tie |
| Call routing & IVR | Moderate | Moderate | Tie |
| Call recording | Moderate | Moderate | Tie |
| Power dialer | Moderate | Limited | CallHippo |
Messaging
| Feature | CallHippo | Grasshopper | Winner |
|---|---|---|---|
| SMS messaging | Strong | Strong | Tie |
| WhatsApp Business | Strong | Limited | CallHippo |
| Shared inbox | Strong | Limited | CallHippo |
| Team messaging | Moderate | Limited | CallHippo |
| Unified multichannel inbox | Strong | Limited | CallHippo |
| Video meetings | Limited | Limited | Tie |
Platform
| Feature | CallHippo | Grasshopper | Winner |
|---|---|---|---|
| CRM / CTI integrations | Moderate | Moderate | Tie |
| Analytics & reporting | Moderate | Moderate | Tie |
| AI assistance | Moderate | Moderate | Tie |
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