ACT! vs SAP Customer Experience

Compare ACT! and SAP Customer Experience on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20268 evidence sources4 screenshotsHow we compare

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ACT!

5.6/10

ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).

Best for

• ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
• Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.

No free plan

Visit ACT!

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Our verdict

No universal winner

There is no universal winner between ACT! and SAP Customer Experience. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

ACT! is better for

✓ Ease of use
✓ Email capabilities
✓ Administration
✓ Value for money

SAP Customer Experience is better for

✓ Pipeline management
✓ Sales automation
✓ Reporting
✓ Customization

Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Choose SAP Customer Experience if: Enterprise customer experience and sales cloud for SAP-centric organizations needing CRM aligned with SAP ERP.

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SAP Customer Experience

6.9/10

SAP Customer Experience / Sales Cloud; custom enterprise quote only.

Best for

• Enterprise customer experience and sales cloud for SAP-centric organizations needing CRM aligned with SAP ERP.

No free plan

Visit SAP Customer Experience

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