ACT! vs Oracle CX
Compare ACT! and Oracle CX on features, pricing, and buyer fit using the same researched criteria.
ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Oracle CX. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Ease of use
- ✓ Administration
- ✓ Value for money
Oracle CX is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Reporting
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Oracle CX if: Oracle CX targets mid-market sales/CX needs
Oracle CX
Oracle Fusion Cloud CX / Sales CRM for enterprise pipeline, forecasting, and Oracle stack integration.
Best for
- • Oracle CX targets mid-market sales/CX needs
- • Oracle CX competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $65.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for ACT! and Oracle CX. Numeric bars appear only when both products have approved scores.
- ACT!
Ease of use
How quickly teams become productive.
ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle CX5/10 - Oracle CX
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Oracle CX leads on pipeline management (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle CX8/10 - Oracle CX
Sales automation
Automations that reduce repetitive sales work.
Oracle CX leads on sales automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle CX8/10 - Oracle CX
Email capabilities
Native email workflows and tracking.
Oracle CX leads on email capabilities (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle CX7/10 - Oracle CX
Reporting
Reporting and forecasting quality.
Oracle CX leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle CX8/10 - Oracle CX
Customization
Fields, workflows, and configurability.
Oracle CX leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle CX8/10 - Oracle CX
Integrations
Important third-party integrations.
Oracle CX leads on integrations (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle CX8/10 - ACT!
Administration
Admin overhead and ongoing maintenance.
ACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!StrongerOracle CXWeaker - Oracle CX
Scalability
Fit as team size and complexity grow.
Oracle CX leads on scalability (5/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle CX9/10 - ACT!
Value for money
Capability relative to total cost of ownership.
ACT! leads on value for money (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle CX5/10
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