ACT! vs Oracle NetSuite CRM
Compare ACT! and Oracle NetSuite CRM on features, pricing, and buyer fit using the same researched criteria.

ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Oracle NetSuite CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Administration
- ✓ Value for money
Oracle NetSuite CRM is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Reporting
- ✓ Customization
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Oracle NetSuite CRM if: CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams.

Oracle NetSuite CRM
Oracle NetSuite CRM module; custom enterprise quote only.
Best for
- • CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams.
No free plan
Comparison scorecard
Criterion-by-criterion results for ACT! and Oracle NetSuite CRM. Numeric bars appear only when both products have approved scores.
- ACT!
Ease of use
How quickly teams become productive.
ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle NetSuite CRM5/10 - Oracle NetSuite CRM
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Oracle NetSuite CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle NetSuite CRM7/10 - Oracle NetSuite CRM
Sales automation
Automations that reduce repetitive sales work.
Oracle NetSuite CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle NetSuite CRM7/10 - ACT!
Email capabilities
Native email workflows and tracking.
Stronger email tracking availability
ACT!6/10Oracle NetSuite CRM6/10 - Oracle NetSuite CRM
Reporting
Reporting and forecasting quality.
Oracle NetSuite CRM leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle NetSuite CRM8/10 - Oracle NetSuite CRM
Customization
Fields, workflows, and configurability.
Oracle NetSuite CRM leads on customization (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle NetSuite CRM7/10 - Oracle NetSuite CRM
Integrations
Important third-party integrations.
Oracle NetSuite CRM leads on integrations (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle NetSuite CRM8/10 - ACT!
Administration
Admin overhead and ongoing maintenance.
ACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!StrongerOracle NetSuite CRMWeaker - Oracle NetSuite CRM
Scalability
Fit as team size and complexity grow.
Oracle NetSuite CRM leads on scalability (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Oracle NetSuite CRM8/10 - ACT!
Value for money
Capability relative to total cost of ownership.
ACT! leads on value for money (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Oracle NetSuite CRM5/10
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