ACT! vs Oracle NetSuite CRM
Compare ACT! and Oracle NetSuite CRM on features, pricing, and buyer fit using the same researched criteria.
ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Oracle NetSuite CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Administration
- ✓ Value for money
Oracle NetSuite CRM is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Reporting
- ✓ Customization
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Oracle NetSuite CRM if: CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams.
Oracle NetSuite CRM
Oracle NetSuite CRM module; custom enterprise quote only.
Best for
- • CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams.
No free plan
Feature comparison
Grouped feature support from verified product research for ACT! and Oracle NetSuite CRM.
Core CRM
| Feature | ACT! | Oracle NetSuite CRM | Winner |
|---|---|---|---|
| Contact management | Strong | Strong | Tie |
| Lead management | Strong | Strong | Tie |
| Pipeline management | Strong | Strong | Tie |
| Deal management | Strong | Strong | Tie |
Sales engagement
| Feature | ACT! | Oracle NetSuite CRM | Winner |
|---|---|---|---|
| Email sync | Strong | Strong | Tie |
| Email tracking | Strong | Moderate | ACT! |
| Workflow automation | Moderate | Strong | Oracle NetSuite CRM |
| Sales automation | Strong | Strong | Tie |
Reporting
| Feature | ACT! | Oracle NetSuite CRM | Winner |
|---|---|---|---|
| Reporting | Moderate | Strong | Oracle NetSuite CRM |
Platform
| Feature | ACT! | Oracle NetSuite CRM | Winner |
|---|---|---|---|
| Integrations | Strong | Strong | Tie |
| Custom fields | Strong | Strong | Tie |
| Custom pipelines | Moderate | Strong | Oracle NetSuite CRM |
| Mobile app | Strong | Strong | Tie |
| AI assistance | Not evidenced | Moderate | — |
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