RingCentral Review
BUSINESS COMMUNICATIONS SOFTWAREChoose RingCentral when you need enterprise-ready UCaaS — phone, meetings, messaging and a contact-centre path — and can accept quote-gated pricing plus Advanced+/AI add-ons for full depth.
Starting price
$20.00/user/month
Free plan
No
Free trial
Yes
Best for
Mid-market and enterprise teams standardising on one UCaaS phone + meetings + messaging suite
SoftwareGlimpse review
8.8/10
Good
- ease of use8
- voice messaging quality10
- routing workflows10
- integrations9
- analytics9
- outbound tools8
Best RingCentral alternatives
Alternatives are drawn from the product graph and editorial comparisons — not paid placements.
Dialpad
Researched side-by-side comparison of Dialpad and RingCentral using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
From $15.00/user/month
Teams that want AI summaries/transcription included on Connect
Zoom
Researched side-by-side comparison of RingCentral and Zoom using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
From $15.00/user/month
Zoom-standardised orgs extending meetings into Zoom Phone
Aircall
Researched side-by-side comparison of Aircall and RingCentral using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
From $30.00/user/month
Mid-market teams where native CRM/helpdesk CTI is decisive
Nextiva
SMB-friendly unified business communications — Core $15, Engage $25, Scale $75 per user/month annual, with messaging apps including WhatsApp and a Contact Center ladder from $75/agent.
From $15.00/user/month
Microsoft Teams
M365 collaboration hub (chat, meetings, files) with optional Teams Phone telephony add-on — free Teams tier exists; Phone Standard ~$10/user/month annual plus PSTN.
Pricing coverage pending
Alternatives comparison at a glance
| Product | Starting price | Free plan | Free trial |
|---|---|---|---|
| RingCentral | $20.00/user/month | No | Yes |
| Dialpad | $15.00/user/month | No | Yes |
| Zoom | $15.00/user/month | Yes | Yes |
| Aircall | $30.00/user/month | No | Yes |
| Nextiva | $15.00/user/month | No | Yes |
| Microsoft Teams | — | No | No |
How we choose alternatives
Based on our recommendations
Alternatives come from product relationships and documented capability overlap.
Focused on your needs
We highlight when another tool fits a different workflow better.
Independently evaluated
Affiliate relationships never decide who appears here.