HaloITSM Review
IT & DEVELOPMENT SOFTWAREChoose HaloITSM when all-in-one per-agent ITSM with a published UK calculator is the job — not ServiceNow by default, and not Freshservice by default.
Starting price
$66.00/user/month
Free plan
No
Free trial
No
Best for
IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
SoftwareGlimpse review
7.9/10
Good
- ease of use8
- it job fit8
- workflow depth8
- integrations8
- admin security8
- scalability8
Best HaloITSM alternatives
Alternatives are drawn from the product graph and editorial comparisons — not paid placements.
ManageEngine ServiceDesk Plus
Researched side-by-side comparison of HaloITSM and ManageEngine ServiceDesk Plus using it development comparison criteria. No universal winner — choose by job-cluster fit.
From $13.00/user/month
SMB/mid-market IT teams that want a published $13/technician ITSM SKU
Freshservice
Freshworks ITSM service desk — Starter $19, Growth $49, Pro $99 agent/mo annual. ITSM landscape; no cross-cluster comparisons.
From $19.00/user/month
Alternatives comparison at a glance
| Product | Starting price | Free plan | Free trial |
|---|---|---|---|
| HaloITSM | $66.00/user/month | No | No |
| ManageEngine ServiceDesk Plus | $13.00/user/month | Yes | Yes |
| Freshservice | $19.00/user/month | No | Yes |
How we choose alternatives
Based on our recommendations
Alternatives come from product relationships and documented capability overlap.
Focused on your needs
We highlight when another tool fits a different workflow better.
Independently evaluated
Affiliate relationships never decide who appears here.