HaloITSM Review
IT & DEVELOPMENT SOFTWAREChoose HaloITSM when all-in-one per-agent ITSM with a published UK calculator is the job — not ServiceNow by default, and not Freshservice by default.
Starting price
$66.00/user/month
Free plan
No
Free trial
No
Best for
IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
SoftwareGlimpse review
7.9/10
Good
- ease of use8
- it job fit8
- workflow depth8
- integrations8
- admin security8
- scalability8
HaloITSM vs top IT & Development
Detailed head-to-head comparisons to help you choose the right option.
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HaloITSM vs ManageEngine ServiceDesk Plus
Researched side-by-side comparison of HaloITSM and ManageEngine ServiceDesk Plus using it development comparison criteria. No universal winner — choose by job-cluster fit.
- IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- UK/GBP buyers who will model £66 annual plus onboarding
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HaloITSM vs SysAid
Researched side-by-side comparison of HaloITSM and SysAid using it development comparison criteria. No universal winner — choose by job-cluster fit.
- IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- UK/GBP buyers who will model £66 annual plus onboarding
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HaloITSM vs Freshservice
Freshworks ITSM service desk — Starter $19, Growth $49, Pro $99 agent/mo annual. ITSM landscape; no cross-cluster comparisons.
- Features comparison
- Pricing & plans
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HaloITSM vs Jira Service Management
Atlassian ITSM on Jira Cloud — Free ≤3 agents; Standard from $20/agent/mo; Premium ~$51.42/agent/mo; Enterprise contact.
- Features comparison
- Pricing & plans
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HaloITSM vs ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
- Features comparison
- Pricing & plans
Compare key capabilities side-by-side
Verified pricing and capability signals only — no invented third-party ratings.
| Feature | HaloITSM | ManageEngine ServiceDesk Plus | SysAid | Freshservice | Jira Service Management |
|---|---|---|---|---|---|
| Starting price | $66.00/user/month | $13.00/user/month | $89.00/user/month | $19.00/user/month | $20.00/user/month |
| Free plan | No | Yes | No | No | Yes |
| Free trial | No | Yes | Yes | Yes | Yes |
Key takeaways
IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
SMB/mid-market IT teams that want a published $13/technician ITSM SKU
Mid-market IT desks comparing SysAid automation to Freshservice Growth/Pro
IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP