8x8 Review
BUSINESS COMMUNICATIONS SOFTWAREChoose 8x8 when you need RingCentral-class global UCaaS with a serious contact-centre path and can accept quote-gated commercial complexity.
Starting price
$24.00/user/month
Free plan
No
Free trial
30 days
Best for
Mid-market and enterprise teams needing global UCaaS with a contact-centre path
SoftwareGlimpse review
8.6/10
Good
- ease of use7
- voice messaging quality10
- routing workflows10
- integrations9
- analytics9
- outbound tools7
8x8 plans & pricing
8x8.com/pricing is frequently bot/quote gated (verified 2026-08-17). Medium-confidence research floors from corroborated industry sources: Express ~$15, Work X2 ~$24, Work X4 ~$44 per user/month annual; Contact Center X6–X8 ~$85–$140; enterprise/CPaaS custom. Mandatory per-user fees (~$4–$6) often apply on top of list seats. Confirm live quote before publishing dollar claims.
Express
$15.00
per user / mo, billed annually
- Small teams starting with core workflows
Work X2
$24.00
per user / mo, billed annually
- Everything in Express, plus:
- Work X2 buyers
Work X4
$44.00
per user / mo, billed annually
- Everything in Work X2, plus:
- Work X4 buyers
Contact Center (X6–X8)
Custom
Contact sales
- Everything in Work X4, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for 8x8 based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $75.00
- Annual
- $900.00
8x8 pricing compared
| Metric | 8x8 | RingCentral | Dialpad | Zoom | Aircall |
|---|---|---|---|---|---|
| Starting price | $24.00/user/month | $20.00/user/month | $15.00/user/month | $15.00/user/month | $30.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |