Dialpad Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Dialpad when included AI on the phone licence matters as much as calling itself, and Connect Standard’s $15 annual floor fits the team size.
Starting price
$15.00/user/month
Free plan
No
Free trial
14 days
Best for
Teams that want AI transcription and call summaries included in the cloud phone licence
SoftwareGlimpse review
8.5/10
Good
- ease of use8
- voice messaging quality9
- routing workflows9
- integrations8
- analytics9
- outbound tools8
Dialpad plans & pricing
Dialpad pricing is product-tab heavy (Connect / Support / Sell). Connect floors cross-checked 2026-08-17 at medium confidence: Standard $15/user/mo annual ($27 monthly), Pro $25 annual ($35 monthly, 3-user minimum), Enterprise custom (100-user minimum). Support from ~$80 and Sell from ~$39 are separate products — not scored as the Connect core. AI transcription/summaries included on Connect. 14-day trial.
Connect Standard
$15.00
per user / mo, billed annually
- Small teams starting with core workflows
Connect Pro
$25.00
per user / mo, billed annually
- Everything in Connect Standard, plus:
- Connect Pro buyers
Connect Enterprise
Custom
Contact sales
- Everything in Connect Pro, plus:
- Organizations needing custom commercial terms
Dialpad Sell
$39.00
per user / mo, billed annually
- Everything in Connect Enterprise, plus:
- Dialpad Sell buyers
Dialpad Support
$80.00
per user / mo, billed annually
- Everything in Dialpad Sell, plus:
- Dialpad Support buyers
Estimate team cost
Rough monthly and annual cost for Dialpad based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $75.00
- Annual
- $900.00
Dialpad pricing compared
| Metric | Dialpad | RingCentral | Aircall | Zoom | Nextiva |
|---|---|---|---|---|---|
| Starting price | $15.00/user/month | $20.00/user/month | $30.00/user/month | $15.00/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |