TOPdesk vs Zyte
Compare TOPdesk and Zyte on features, pricing, and buyer fit using the same researched criteria.
TOPdesk
ITSM / service management — Essential £51/agent/mo; Engaged £72; Excellent £101 (GBP). Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- • European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- • Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Starting from $51.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
TOPdesk is better for
- ✓ Starting pricing
- ✓ Security & admin
Tie
- • Integrations
Choose TOPdesk if: IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
Choose Zyte if: Teams that knew Scrapinghub and need the Zyte API extraction path
Zyte
Zyte API web-data collection (formerly Scrapinghub) — PAYG; monthly commitments from $100; $5 free trial credit. Does not outrank Bright Data 7.7.
Best for
- • Teams that knew Scrapinghub and need the Zyte API extraction path
- • Buyers who want a published $100 monthly commit versus Bright Data ~$499
- • Projects that will spend the $5 trial credit before scaling
Starting from $100.00/user/mo
No free plan
TOPdesk vs Zyte at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingTOPdesk
TOPdesk
Zyte
- Free planDepends
TOPdesk
Zyte
- User / licence minimumDepends
TOPdesk
Zyte
- IntegrationsTie
TOPdesk
Zyte
- Security & adminTOPdesk
TOPdesk
Zyte
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → TOPdesk
Best for starting pricing
TOPdesk publishes a lower researched starting floor ($51/mo vs $100/mo for Zyte). Confirm currency, renewals, and add-ons — not a total TCO winner.
- → TOPdesk
Best for security & admin
TOPdesk leads on security admin (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
TOPdesk winsTOPdesk
TOPdesk publishes a lower researched starting floor ($51/mo vs $100/mo for Zyte). Confirm currency, renewals, and add-ons — not a total TCO winner.
Zyte
Trails TOPdesk on this criterion
Security & admin
TOPdesk winsTOPdesk
TOPdesk leads on security admin (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Zyte
Trails TOPdesk on this criterion
Which should you choose?
Choose TOPdesk if
- IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Choose Zyte if
- Teams that knew Scrapinghub and need the Zyte API extraction path
- Buyers who want a published $100 monthly commit versus Bright Data ~$499
- Projects that will spend the $5 trial credit before scaling
Related comparisons
Alternatives to consider
Freshservice
Freshworks ITSM service desk — Starter $19, Growth $49, Pro $99 agent/mo annual. ITSM landscape; no cross-cluster comparisons.
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Bright Data
Web data / proxy platform — pay-as-you-go from ~$4/GB residential; starter commitments from ~$499/mo.
ScraperAPI
Managed scraping API — Free 1,000 credits; Hobby $49/mo ($44.10 annual); 7-day trial with 5,000 credits.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- No invented scores or prices
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