Rootly vs SolarWinds Incident Response
Compare Rootly and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Rootly and SolarWinds Incident Response. Choose Rootly when Slack-first teams buying incident command at a published $20/user floor. Choose SolarWinds Incident Response when Teams that want on-call + incident response with a published Pro $15 annual floor. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Rootly vs SolarWinds Incident Response at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingSolarWinds Incident Response
Rootly
SolarWinds Incident Response
- Free planDepends
Rootly
SolarWinds Incident Response
- User / licence minimumDepends
Rootly
SolarWinds Incident Response
- IntegrationsTie
Rootly
SolarWinds Incident Response
- Security & adminTie
Rootly
SolarWinds Incident Response
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → SolarWinds Incident Response
Best for starting pricing
SolarWinds Incident Response publishes a lower researched starting floor ($15/mo vs $20/mo for Rootly). Confirm currency, renewals, and add-ons — not a total TCO winner.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
SolarWinds Incident Response winsRootly
Trails SolarWinds Incident Response on this criterion
SolarWinds Incident Response
SolarWinds Incident Response publishes a lower researched starting floor ($15/mo vs $20/mo for Rootly). Confirm currency, renewals, and add-ons — not a total TCO winner.
Which should you choose?
Choose Rootly if
- Slack-first teams buying incident command at a published $20/user floor
- Buyers who will add On-Call Essentials only if they need paging
- Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Choose SolarWinds Incident Response if
- Teams that want on-call + incident response with a published Pro $15 annual floor
- Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- Orgs that will spend the 14-day trial before committing
Related comparisons
Alternatives to consider
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
FireHydrant
Incident response — Free up to 10 responders; Pro $25/responder/mo annual; Enterprise custom; 14-day Pro trial. Does not outrank PagerDuty 8.0.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- Independent criterion outcomes
- No invented scores or prices
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