Is PagerDuty IT / development software?

Yes. PagerDuty is evaluated as IT & development software.

Does PagerDuty have a free plan or free trial?

Yes — a free plan is published. A free trial is documented. Confirm current terms with the vendor.

Did SoftwareGlimpse personally test PagerDuty?

No. This review is based on first-party product and pricing research evidence, not hands-on product usage. Affiliate relationships never influence scores.

PagerDuty Review

Name: PagerDuty On-Call Readiness Reports
Description: How PagerDuty presents the product in an official vendor video.

IT & DEVELOPMENT SOFTWARE

Choose PagerDuty when paging and incident response are the job — not when you need Datadog telemetry or ServiceNow ITSM.

Last updated 2026-08-18Independent editorial review

Starting price
$21.00/user/month
Free plan
Yes
Free trial
Yes
Best for
SRE/IT teams that need on-call schedules and paging

Visit PagerDuty

View pricing Watch PagerDuty product tour

SoftwareGlimpse review

8/10

Good

ease of use8
it job fit9
workflow depth8
integrations9
admin security8
scalability9

How we score →

By Lee M.FounderReviewed 18 Aug 2026

See PagerDuty in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

This content is hosted by YouTube. The player loads only after you allow marketing cookies.

Official vendor video

PagerDuty On-Call Readiness Reports

How PagerDuty presents the product in an official vendor video.

What this shows

PagerDuty product surfaces as shown in the official vendor video
UI/workflow layout marketed by the vendor

Pricing

Verified 2026-08-18 from PagerDuty pricing corroboration aligned to pagerduty.com/pricing (high confidence). Free ≤5; Professional $21/$25; Business $41/$49 per responder. Add-ons (AIOps, Advance, status pages) extra. Affiliate economics excluded.Full pricing details →

Free
$0.00
Free plan
Up to 5 responders — basic alerting and one escalation policy.
- maxUsers: 5
Try PagerDuty
Professional
Most popular
$21.00
per user / month (annual billing rate shown)
$21/responder/mo annual ($25 monthly) — schedules, policies, integrations.
Try PagerDuty
Business
$41.00
per user / month (annual billing rate shown)
$41/responder/mo annual ($49 monthly) — analytics, advanced admin, higher limits.
Try PagerDuty
Enterprise
Custom
Contact sales
Governance, provisioning depth, bundled add-ons — contact sales.
Try PagerDuty

Product screenshots

Verified captures from PagerDuty's product interface.

Official PagerDuty incident-response marketing UI from pagerduty.com — not a SoftwareGlimpse lab screenshot.

Official PagerDuty marketing UI asset (overview alias)

https://www.pagerduty.com/platform/incident-management/ · Checked 2026-08-18

Our verdict

Choose PagerDuty when paging and incident response are the job — not when you need Datadog telemetry or ServiceNow ITSM. Compare Datadog if you only need monitors+some incident UI; JSM if Atlassian ops alerting is enough. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, host/GB rates and minimums on the vendor site before purchase.