SoftwareGlimpse

SolarWinds Incident Response vs PagerDuty

Same-cluster peer comparison. Overall: SolarWinds Incident Response 7.7 vs PagerDuty 8. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.

Independently recommendedLast updated Aug 18, 20267 evidence sources7 screenshotsHow we compare
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SolarWinds Incident Response logo

SolarWinds Incident Response

7.7/10

SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.

Best for

  • • SolarWinds Incident Response primary-job workflows

Starting from $15.00/user/mo

No free plan

Visit SolarWinds Incident Response
Read review

VS

Our verdict

Our verdict

PagerDuty is the stronger overall fit

Same-cluster peer comparison. Overall: SolarWinds Incident Response 7.7 vs PagerDuty 8.

PagerDuty is better for

  • ✓ Free plan
  • ✓ Security & admin
  • ✓ Integrations

Tie

  • • ITSM depth
  • • Observability depth
  • • Source control depth

Choose SolarWinds Incident Response if: SolarWinds Incident Response primary-job workflows

Choose PagerDuty if: PagerDuty primary-job workflows

See detailed comparison ↓
Stronger overall fit
PagerDuty logo

PagerDuty

8/10

On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.

Best for

  • • PagerDuty primary-job workflows

Starting from $21.00/user/mo

Free plan available

Visit PagerDuty
Read review

SolarWinds Incident Response vs PagerDuty at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

  • Starting pricingDepends

    SolarWinds Incident Response

    PagerDuty

  • Free planPagerDuty

    SolarWinds Incident Response

    PagerDuty

  • User / licence minimumDepends

    SolarWinds Incident Response

    PagerDuty

  • ITSM depthTie

    SolarWinds Incident Response

    PagerDuty

  • Observability depthTie

    SolarWinds Incident Response

    PagerDuty

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

  • → SolarWinds Incident Response

    SolarWinds Incident Response primary-job workflows

    Pick SolarWinds Incident Response for SolarWinds Incident Response primary-job workflows.

  • → PagerDuty

    PagerDuty primary-job workflows

    Pick PagerDuty for PagerDuty primary-job workflows.

  • → PagerDuty

    Best for free plan

    Better for free plan

  • → PagerDuty

    Best for security & admin

    PagerDuty leads on security & admin (7/10 vs 8/10). Landscape or cluster fit from vendor documentation.

  • → PagerDuty

    Best for integrations

    PagerDuty leads on integrations (8/10 vs 9/10). Landscape or cluster fit from vendor documentation.

The biggest differences

Where the products diverge most clearly on verified criteria.

  • Free plan

    PagerDuty wins

    SolarWinds Incident Response

    Trails PagerDuty on this criterion

    PagerDuty

    Better for free plan

  • Security & admin

    PagerDuty wins

    SolarWinds Incident Response

    Trails PagerDuty on this criterion

    PagerDuty

    PagerDuty leads on security & admin (7/10 vs 8/10). Landscape or cluster fit from vendor documentation.

  • Integrations

    PagerDuty wins

    SolarWinds Incident Response

    Trails PagerDuty on this criterion

    PagerDuty

    PagerDuty leads on integrations (8/10 vs 9/10). Landscape or cluster fit from vendor documentation.

Which should you choose?

Choose SolarWinds Incident Response if

  • SolarWinds Incident Response primary-job workflows

Choose PagerDuty if

  • PagerDuty primary-job workflows

How we compare

A short look at the comparison process. Full methodology

  1. 1

    Collect

    Collect official product information, pricing, and product evidence.

  2. 2

    Normalize

    Map evidence to the same category evaluation criteria for both products.

  3. 3

    Compare

    Evaluate both products against identical criteria — ties and depends are allowed.

  4. 4

    Explain

    Show why each product wins, loses, or ties, with evidence behind the outcome.

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  • Independent criterion outcomes
  • No invented scores or prices
  • Affiliate links never change winners

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.