SolarWinds Incident Response vs PagerDuty
Same-cluster peer comparison. Overall: SolarWinds Incident Response 7.7 vs PagerDuty 8. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • SolarWinds Incident Response primary-job workflows
Starting from $15.00/user/mo
No free plan
VS
Our verdict
Same-cluster peer comparison. Overall: SolarWinds Incident Response 7.7 vs PagerDuty 8.
PagerDuty is better for
- ✓ Free plan
- ✓ Security & admin
- ✓ Integrations
Tie
- • ITSM depth
- • Observability depth
- • Source control depth
Choose SolarWinds Incident Response if: SolarWinds Incident Response primary-job workflows
Choose PagerDuty if: PagerDuty primary-job workflows
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • PagerDuty primary-job workflows
Starting from $21.00/user/mo
Free plan available
Pros & cons
A balanced look at where each product shines — and where it falls short.
SolarWinds Incident Response
Strengths in greenCons
- Trails on free plan
- Trails on security & admin
- Trails on integrations
Best for
SolarWinds Incident Response primary-job workflows
PagerDuty
Trade-offs in redPros
- Stronger on free plan
- Stronger on security & admin
- Stronger on integrations
Best for
PagerDuty primary-job workflows
Choose if…
Choose SolarWinds Incident Response if
- SolarWinds Incident Response primary-job workflows
Choose PagerDuty if
- PagerDuty primary-job workflows
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