SolarWinds Incident Response vs PagerDuty
Same-cluster peer comparison. Overall: SolarWinds Incident Response 7.7 vs PagerDuty 8. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • SolarWinds Incident Response primary-job workflows
Starting from $15.00/user/mo
No free plan
VS
Our verdict
Same-cluster peer comparison. Overall: SolarWinds Incident Response 7.7 vs PagerDuty 8.
PagerDuty is better for
- ✓ Free plan
- ✓ Security & admin
- ✓ Integrations
Tie
- • ITSM depth
- • Observability depth
- • Source control depth
Choose SolarWinds Incident Response if: SolarWinds Incident Response primary-job workflows
Choose PagerDuty if: PagerDuty primary-job workflows
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • PagerDuty primary-job workflows
Starting from $21.00/user/mo
Free plan available
Feature comparison
Grouped feature support from verified product research for SolarWinds Incident Response and PagerDuty.
Capabilities
| Feature | SolarWinds Incident Response | PagerDuty | Winner |
|---|---|---|---|
| Incident management | Strong | Strong | Tie |
| Change & problem management | Moderate | Moderate | Tie |
| Service catalog | Limited | Limited | Tie |
| Infrastructure monitoring | Moderate | Moderate | Tie |
| APM & distributed tracing | Limited | Limited | Tie |
| Log management | Limited | Limited | Tie |
| Source control & repos | Limited | Limited | Tie |
| CI/CD & automation | Moderate | Limited | SolarWinds Incident Response |
| Hosting control panel | Limited | Limited | Tie |
| Managed hosting platform | Limited | Not evidenced | — |
| Cloud PaaS / app platform | Limited | Not evidenced | — |
| Proxy / web data network | Limited | Limited | Tie |
| ITSM AI assistance | Moderate | Moderate | Tie |
| Developer AI assistance | Moderate | Moderate | Tie |
| On-call & paging | Strong | Strong | Tie |
| Enterprise security & SSO | Moderate | Moderate | Tie |
| Analytics & reporting | Strong | Strong | Tie |
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