monday sales CRM vs Zendesk Sell
Compare monday sales CRM and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
monday sales CRM
Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.
Best for
- • monday sales CRM fits many small-business CRM evaluations
- • monday sales CRM is evaluated here as a CRM/sales tool
- • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.
Starting from €12.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between monday sales CRM and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
monday sales CRM is better for
- ✓ Ease of use
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Reporting
Zendesk Sell is better for
- ✓ Email capabilities
- ✓ Scalability
Tie
- • Integrations
Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for monday sales CRM and Zendesk Sell. Numeric bars appear only when both products have approved scores.
- monday sales CRM
Ease of use
How quickly teams become productive.
monday sales CRM leads on ease of use (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM8/10Zendesk Sell7/10 - monday sales CRM
Pipeline management
Deal stages, visibility, and pipeline hygiene.
monday sales CRM leads on pipeline management (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM8/10Zendesk Sell7/10 - monday sales CRM
Sales automation
Automations that reduce repetitive sales work.
monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM8/10Zendesk Sell7/10 - Zendesk Sell
Email capabilities
Native email workflows and tracking.
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
monday sales CRM7/10Zendesk Sell7/10 - monday sales CRM
Reporting
Reporting and forecasting quality.
Stronger coverage across reporting, forecasting. editorial scores are close (7/10 vs 7/10).
monday sales CRM7/10Zendesk Sell7/10 - monday sales CRM
Customization
Fields, workflows, and configurability.
monday sales CRM leads on customization (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM8/10Zendesk Sell6/10 - Tie
Integrations
Important third-party integrations.
monday sales CRM and Zendesk Sell are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM8/10Zendesk Sell8/10 - monday sales CRM
Administration
Admin overhead and ongoing maintenance.
monday sales CRM leads on administration (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRMStrongerZendesk SellWeaker - Zendesk Sell
Scalability
Fit as team size and complexity grow.
Zendesk Sell leads on scalability (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM6/10Zendesk Sell7/10 - Depends
Value for money
Capability relative to total cost of ownership.
monday sales CRM researched starting price $12/user/mo vs Zendesk Sell $19/user/mo. Better value depends on which features you need on that plan.
monday sales CRM5/10Zendesk Sell6/10
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