Ivanti Neurons for ITSM vs Decodo (Smartproxy)
Compare Ivanti Neurons for ITSM and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ivanti Neurons for ITSM is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Ivanti Neurons for ITSM vs Decodo (Smartproxy) at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingDecodo (Smartproxy)
Ivanti Neurons for ITSM
Decodo (Smartproxy)
- Free planDepends
Ivanti Neurons for ITSM
Decodo (Smartproxy)
- User / licence minimumDepends
Ivanti Neurons for ITSM
Decodo (Smartproxy)
- IntegrationsIvanti Neurons for ITSM
Ivanti Neurons for ITSM
Decodo (Smartproxy)
- Security & adminIvanti Neurons for ITSM
Ivanti Neurons for ITSM
Decodo (Smartproxy)
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Ivanti Neurons for ITSM
Best for integrations
Ivanti Neurons for ITSM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Ivanti Neurons for ITSM
Best for security & admin
Ivanti Neurons for ITSM leads on security admin (9/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Decodo (Smartproxy)
Best for starting pricing
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
Decodo (Smartproxy) winsIvanti Neurons for ITSM
Trails Decodo (Smartproxy) on this criterion
Decodo (Smartproxy)
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Integrations
Ivanti Neurons for ITSM winsIvanti Neurons for ITSM
Ivanti Neurons for ITSM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Decodo (Smartproxy)
Trails Ivanti Neurons for ITSM on this criterion
Security & admin
Ivanti Neurons for ITSM winsIvanti Neurons for ITSM
Ivanti Neurons for ITSM leads on security admin (9/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Decodo (Smartproxy)
Trails Ivanti Neurons for ITSM on this criterion
Which should you choose?
Choose Ivanti Neurons for ITSM if
- Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- Desks that will not self-serve a $19 Freshservice Starter
Choose Decodo (Smartproxy) if
- Teams that knew Smartproxy and need the Decodo-branded same network
- Buyers who want a published $11.25 residential starter versus Bright Data commits
- Projects that will validate a 3-day trial before GB scale
Related comparisons
- Ivanti Neurons for ITSMvs
ServiceNowIvanti Neurons for ITSM vs ServiceNow
BMC Helix ITSMvsIvanti Neurons for ITSMBMC Helix ITSM vs Ivanti Neurons for ITSM
ApifyvsIvanti Neurons for ITSMApify vs Ivanti Neurons for ITSM
AppDynamicsvsIvanti Neurons for ITSMAppDynamics vs Ivanti Neurons for ITSM
Azure DevOpsvsIvanti Neurons for ITSMAzure DevOps vs Ivanti Neurons for ITSM
Bitbucket CloudvsIvanti Neurons for ITSMBitbucket Cloud vs Ivanti Neurons for ITSM
Alternatives to consider
ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
BMC Helix ITSM
Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.
Bright Data
Web data / proxy platform — pay-as-you-go from ~$4/GB residential; starter commitments from ~$499/mo.
Oxylabs
Enterprise proxy + Web Scraper API — Residential Starter 5GB $30/mo ($6/GB); Web Scraper API from $49/mo; ISO 27001.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
Still deciding between Ivanti Neurons for ITSM and Decodo (Smartproxy)?
Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.
- Independent criterion outcomes
- No invented scores or prices
- Affiliate links never change winners
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.