Ivanti Neurons for ITSM vs Decodo (Smartproxy)
Compare Ivanti Neurons for ITSM and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ivanti Neurons for ITSM is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Ivanti Neurons for ITSM and Decodo (Smartproxy). Numeric bars appear only when both products have approved scores.
- Decodo (Smartproxy)
Starting pricing
Published floor price and what that floor actually includes.
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Ivanti Neurons for ITSMWeakerDecodo (Smartproxy)Stronger - Depends
Free plan
Whether a usable free plan is published, and what it gates.
Ivanti Neurons for ITSM does not research a free plan; Decodo (Smartproxy) does not research a free plan.
Ivanti Neurons for ITSMDependsDecodo (Smartproxy)Depends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Ivanti Neurons for ITSM and Decodo (Smartproxy) on current vendor packaging.
Ivanti Neurons for ITSMDependsDecodo (Smartproxy)Depends - Ivanti Neurons for ITSM
Integrations
Important third-party integrations.
Ivanti Neurons for ITSM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Ivanti Neurons for ITSM8/10Decodo (Smartproxy)7/10 - Ivanti Neurons for ITSM
Security & admin
Admin controls, access, compliance posture, and security packaging.
Ivanti Neurons for ITSM leads on security admin (9/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Ivanti Neurons for ITSMStrongerDecodo (Smartproxy)Weaker
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