Ivanti Neurons for ITSM vs Decodo (Smartproxy)
Compare Ivanti Neurons for ITSM and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ivanti Neurons for ITSM is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
Ivanti Neurons for ITSM
Strengths in greenPros
- Stronger on integrations
- Stronger on security & admin
Cons
- Trails on starting pricing
Best for
Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Decodo (Smartproxy)
Trade-offs in redPros
- Stronger on starting pricing
Cons
- Trails on integrations
- Trails on security & admin
Best for
Teams that knew Smartproxy and need the Decodo-branded same network
Choose if…
Choose Ivanti Neurons for ITSM if
- Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- Desks that will not self-serve a $19 Freshservice Starter
Choose Decodo (Smartproxy) if
- Teams that knew Smartproxy and need the Decodo-branded same network
- Buyers who want a published $11.25 residential starter versus Bright Data commits
- Projects that will validate a 3-day trial before GB scale
Still unsure which fits?
Answer a few buyer questions and get a shortlist matched to your priorities.
Find My CRMSome visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.