Insightly vs SugarCRM
Compare Insightly and SugarCRM on features, pricing, and buyer fit using the same researched criteria.

Insightly
CRM plus project management for service-oriented SMBs, with automation and AI on higher plans.
Best for
- • Insightly fits many small-business CRM evaluations
- • Insightly is evaluated here as a CRM/sales tool
- • Insightly combines CRM and project management for service-oriented SMB teams.
Starting from $29.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Insightly and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Insightly is better for
- ✓ Ease of use
- ✓ Administration
SugarCRM is better for
- ✓ Pipeline management
- ✓ Email capabilities
- ✓ Reporting
- ✓ Customization
Tie
- • Sales automation
- • Integrations
Choose Insightly if: Insightly fits many small-business CRM evaluations
Choose SugarCRM if: SugarCRM targets mid-market sales/CX needs

SugarCRM
Customer experience CRM (Sugar Sell) with Standard through Premier editions and Sugar Intelligence AI.
Best for
- • SugarCRM targets mid-market sales/CX needs
- • SugarCRM competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $59.00/user/mo
No free plan
Frequently asked questions
Common buyer questions about Insightly vs SugarCRM.
There is no universal winner between Insightly and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.