HubSpot vs Zendesk Sell
Compare HubSpot and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
HubSpot
CRM platform with free core CRM plus Sales, Marketing, Service, and Content Hubs for growing teams.
Best for
- • Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- • Professional/Enterprise hubs and suite breadth scale with multi-team GTM
- • SSO, custom objects, field-level permissions, and Enterprise hub seats are documented
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between HubSpot and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
HubSpot is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Reporting
Zendesk Sell is better for
- ✓ Ease of use
- ✓ Administration
Choose HubSpot if: Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for HubSpot and Zendesk Sell. Numeric bars appear only when both products have approved scores.
- Zendesk Sell
Ease of use
How quickly teams become productive.
Stronger coverage across mobile app, contact management. editorial scores are close (7/10 vs 7/10).
HubSpot7/10Zendesk Sell7/10 - HubSpot
Pipeline management
Deal stages, visibility, and pipeline hygiene.
HubSpot leads on pipeline management (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot8/10Zendesk Sell7/10 - HubSpot
Sales automation
Automations that reduce repetitive sales work.
HubSpot leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot8/10Zendesk Sell7/10 - HubSpot
Email capabilities
Native email workflows and tracking.
HubSpot leads on email capabilities (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot8/10Zendesk Sell7/10 - HubSpot
Reporting
Reporting and forecasting quality.
HubSpot leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot8/10Zendesk Sell7/10 - HubSpot
Customization
Fields, workflows, and configurability.
HubSpot leads on customization (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot8/10Zendesk Sell6/10 - HubSpot
Integrations
Important third-party integrations.
HubSpot leads on integrations (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot9/10Zendesk Sell8/10 - Zendesk Sell
Administration
Admin overhead and ongoing maintenance.
Zendesk Sell leads on administration (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpotWeakerZendesk SellStronger - HubSpot
Scalability
Fit as team size and complexity grow.
HubSpot leads on scalability (9/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot9/10Zendesk Sell7/10 - HubSpot
Value for money
Capability relative to total cost of ownership.
Better for value for money
HubSpot8/10Zendesk Sell6/10
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