Grasshopper vs Ooma
Compare Grasshopper and Ooma on features, pricing, and buyer fit using the same researched criteria.
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Grasshopper and Ooma. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Choose Ooma when Small businesses that want transparent monthly VoIP without annual contracts. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Grasshopper is better for
- ✓ AI features
Ooma is better for
- ✓ Power dialer
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • WhatsApp Business
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts
Ooma
SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.
Best for
- • Small businesses that want transparent monthly VoIP without annual contracts
- • Teams under ~15 seats needing receptionist, ring groups and optional queues
- • Buyers who prefer published Office seat floors over quote-only UCaaS
Starting from $19.95/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Grasshopper and Ooma. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
Grasshopper researched starting price from $14/mo; Ooma researched starting price from $19.95/mo. Better value depends on seat minimums and add-ons.
GrasshopperDependsOomaDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat or licence minimums for Grasshopper and Ooma on current vendor packaging — not inferred beyond researched pricing notes.
GrasshopperDependsOomaDepends - Tie
Number / country coverage
Published local numbers and country coverage.
Grasshopper and Ooma have the same researched availability on cloud phone (Grasshopper: supported; Ooma: supported).
GrasshopperTieOomaTie - Ooma
Power dialer
Power or parallel dialing for outbound teams.
Ooma leads on power dialer (4/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GrasshopperWeakerOomaStronger - Tie
WhatsApp Business
WhatsApp Business API / BSP capability.
Grasshopper and Ooma have the same researched availability on whatsapp business (Grasshopper: not-supported; Ooma: not-supported).
GrasshopperTieOomaTie - Ooma
CRM / CTI integrations
CRM click-to-call, logging, and CTI depth.
Ooma leads on crm integrations (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GrasshopperWeakerOomaStronger - Ooma
Routing & IVR
Call routing, IVR, queues, and skills-based assignment.
Ooma leads on routing (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GrasshopperWeakerOomaStronger - Ooma
Analytics
Campaign, conversation, or workforce reporting depth.
Ooma leads on analytics (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grasshopper5/10Ooma6/10 - Grasshopper
AI features
Useful AI for the primary job — not marketing fluff.
Grasshopper leads on ai features (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grasshopper6/10Ooma5/10
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