Grasshopper vs Ooma
Compare Grasshopper and Ooma on features, pricing, and buyer fit using the same researched criteria.
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Grasshopper and Ooma. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Choose Ooma when Small businesses that want transparent monthly VoIP without annual contracts. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Grasshopper is better for
- ✓ AI features
Ooma is better for
- ✓ Power dialer
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • WhatsApp Business
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts
Ooma
SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.
Best for
- • Small businesses that want transparent monthly VoIP without annual contracts
- • Teams under ~15 seats needing receptionist, ring groups and optional queues
- • Buyers who prefer published Office seat floors over quote-only UCaaS
Starting from $19.95/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for Grasshopper and Ooma.
Voice
| Feature | Grasshopper | Ooma | Winner |
|---|---|---|---|
| Cloud phone / VoIP | Strong | Strong | Tie |
| Call routing & IVR | Moderate | Strong | Ooma |
| Call recording | Moderate | Moderate | Tie |
| Power dialer | Limited | Moderate | Ooma |
Messaging
| Feature | Grasshopper | Ooma | Winner |
|---|---|---|---|
| SMS messaging | Strong | Moderate | Grasshopper |
| WhatsApp Business | Limited | Limited | Tie |
| Shared inbox | Limited | Moderate | Ooma |
| Team messaging | Limited | Moderate | Ooma |
| Unified multichannel inbox | Limited | Limited | Tie |
| Video meetings | Limited | Moderate | Ooma |
Platform
| Feature | Grasshopper | Ooma | Winner |
|---|---|---|---|
| CRM / CTI integrations | Moderate | Moderate | Tie |
| Analytics & reporting | Moderate | Moderate | Tie |
| AI assistance | Moderate | Moderate | Tie |
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