Grafana Cloud vs SolarWinds Incident Response
Compare Grafana Cloud and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Free plan
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Grafana Cloud vs SolarWinds Incident Response at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingSolarWinds Incident Response
Grafana Cloud
SolarWinds Incident Response
- Free planGrafana Cloud
Grafana Cloud
SolarWinds Incident Response
- User / licence minimumDepends
Grafana Cloud
SolarWinds Incident Response
- IntegrationsTie
Grafana Cloud
SolarWinds Incident Response
- Security & adminTie
Grafana Cloud
SolarWinds Incident Response
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Grafana Cloud
Best for free plan
Grafana Cloud researches a free plan; SolarWinds Incident Response does not research a free plan.
- → SolarWinds Incident Response
Best for starting pricing
SolarWinds Incident Response publishes a lower researched starting floor ($15/mo vs $19/mo for Grafana Cloud). Confirm currency, renewals, and add-ons — not a total TCO winner.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
SolarWinds Incident Response winsGrafana Cloud
Trails SolarWinds Incident Response on this criterion
SolarWinds Incident Response
SolarWinds Incident Response publishes a lower researched starting floor ($15/mo vs $19/mo for Grafana Cloud). Confirm currency, renewals, and add-ons — not a total TCO winner.
Free plan
Grafana Cloud winsGrafana Cloud
Grafana Cloud researches a free plan; SolarWinds Incident Response does not research a free plan.
SolarWinds Incident Response
Trails Grafana Cloud on this criterion
Which should you choose?
Choose Grafana Cloud if
- Teams already fluent in Grafana/Prometheus
- Startups that fit in the Free telemetry caps
- Platform teams that want Mimir/Loki without operating it
Choose SolarWinds Incident Response if
- Teams that want on-call + incident response with a published Pro $15 annual floor
- Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- Orgs that will spend the 14-day trial before committing
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Alternatives to consider
Datadog
Observability suite — infrastructure, APM, logs, and security signals with consumption/host pricing; Infrastructure Pro from $15/host/mo annual.
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- No invented scores or prices
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