Grafana Cloud vs SolarWinds Incident Response
Compare Grafana Cloud and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Free plan
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Grafana Cloud and SolarWinds Incident Response. Numeric bars appear only when both products have approved scores.
- SolarWinds Incident Response
Starting pricing
Published floor price and what that floor actually includes.
SolarWinds Incident Response publishes a lower researched starting floor ($15/mo vs $19/mo for Grafana Cloud). Confirm currency, renewals, and add-ons — not a total TCO winner.
Grafana CloudWeakerSolarWinds Incident ResponseStronger - Grafana Cloud
Free plan
Whether a usable free plan is published, and what it gates.
Grafana Cloud researches a free plan; SolarWinds Incident Response does not research a free plan.
Grafana CloudStrongerSolarWinds Incident ResponseWeaker - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Grafana Cloud and SolarWinds Incident Response on current vendor packaging.
Grafana CloudDependsSolarWinds Incident ResponseDepends - Tie
Integrations
Important third-party integrations.
Grafana Cloud and SolarWinds Incident Response are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grafana Cloud8/10SolarWinds Incident Response8/10 - Tie
Security & admin
Admin controls, access, compliance posture, and security packaging.
Grafana Cloud and SolarWinds Incident Response are close on security admin (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grafana CloudTieSolarWinds Incident ResponseTie
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.