Grafana Cloud vs SolarWinds Incident Response
Compare Grafana Cloud and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.

Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Free plan
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor

SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
7
Criteria
5
Screenshots
6
Sources consulted
| Title | Product | Type |
|---|---|---|
| Grafana Cloud — Official Site | Grafana Cloud | official-product-page |
| Grafana Cloud Pricing | Grafana Cloud | official-pricing-page |
| Grafana Cloud pricing | Grafana Cloud | official-product-page |
| SolarWinds Incident Response — Official Site | SolarWinds Incident Response | official-product-page |
| SolarWinds Incident Response Pricing | SolarWinds Incident Response | official-pricing-page |
| SolarWinds Incident Response pricing | SolarWinds Incident Response | official-product-page |
| SolarWinds Incident Response (formerly Squadcast) | SolarWinds Incident Response | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.