Choose New Relic when unified observability billed on ingest + users is the job — not Datadog host packs and not ITSM.
Starting price
$10.00/user/month
Free plan
Yes
Free trial
No
Best for
Teams that want APM + logs + infra in one ingest bill
SoftwareGlimpse review
8/10
Good
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
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Official vendor video
How New Relic presents the product in an official vendor video.
$10.00
per user / mo, billed monthly
$10 first full platform user; additional Standard full users $99 (max 5).
$349.00
per user / mo, billed annually
$349/full user/mo billed annually ($418.80 monthly PAYG).
Custom
Contact sales
FedRAMP/HIPAA-oriented Data Plus and custom user rates — contact sales.
Verified captures from New Relic's product interface.
Official New Relic Session Replay marketing UI from newrelic.com — not a SoftwareGlimpse lab screenshot.
Entity field audit 94/100
New Relic is an all-in-one observability platform (APM, infra, logs, traces) billed on data ingest plus user type. Every edition includes 100 GB/month free ingest. Original data is $0.40/GB beyond that (Data Plus $0.60/GB). Basic users are free; Core users $49; Standard full-platform users start at $10 for the first then $99 (max 5). Pro full users are $349/user annual ($418.80 monthly). Enterprise is contact. Distinct from Datadog’s per-host infrastructure SKU.
Pricing: 4 documented plans · 1 free · entry paid: Standard (first full user)
Evidence: Research/data-based (no completed hands-on test) · Latest verification/research signal: 2026-08-18T12:00:00.000Z · Editorial assessment: approved
Incomplete entity fields (not invented): trial
Next step: Compare against peers: New Relic vs Datadog
Choose New Relic when unified observability billed on ingest + users is the job — not Datadog host packs and not ITSM. Compare Datadog for host/module packaging; Grafana Cloud for OSS-aligned usage; PagerDuty for on-call. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, host/GB rates and minimums on the vendor site before purchase.
Bottom line
Free 100 GB + 1 full user. Standard from $10 first full user. Data $0.40/GB after 100 GB. Pro $349/full user annual. Confirm on newrelic.com/pricing.
| New Relic(this review) | Datadog | Dynatrace | Grafana Cloud | |
|---|---|---|---|---|
| Starting price | $10.00/user/month | $15.00/user/month | $58.00/user/month | $19.00/user/month |
| Free plan | Yes | Yes | No | Yes |
| Free trial | No | Yes | Yes | No |
New Relic may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
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