Datadog
Datadog is a catalogue substitute when SRE/platform teams needing unified infra + APM + logs. Stay with New Relic when Teams that want APM + logs + infra in one ingest bill. Reasons come from approved editorial assessments — not a ranked best-of list.
Better when
- SRE/platform teams needing unified infra + APM + logs
- Cloud-native orgs with AWS/Azure/GCP estates
Worse when
- Buyers whose primary job is ITSM ticketing (Freshservice)
- Small teams needing predictable single-line seat pricing only
Key tradeoff: Datadog fits SRE/platform teams needing unified infra + APM + logs; New Relic fits Teams that want APM + logs + infra in one ingest bill.

