Dynatrace vs New Relic
Same-cluster observability peer comparison. Choose Dynatrace when enterprise full-stack observability with a DPS commit is the job — not Datadog host modules by default, and not PagerDuty. Choose New Relic when unified observability billed on ingest + users is the job — not Datadog host packs and not ITSM. Overall: Dynatrace 8.2 vs New Relic 8. Not hands-on lab tested; confirm live pricing and packaging. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.
Dynatrace
Enterprise observability — Dynatrace Platform Subscription (DPS) annual commit + rate card. Full-Stack list unit ~$58/mo per 8 GiB host; 15-day trial. No per-seat SKU.
Best for
- • Enterprises that will sign a DPS commit and deploy OneAgent broadly
- • SRE teams that want full-stack APM plus Davis AI in one platform
- • Buyers who already rejected per-host Datadog module math
Starting from $58.00/user/mo
No free plan
VS
Our verdict
Same-cluster observability peer comparison. Choose Dynatrace when enterprise full-stack observability with a DPS commit is the job — not Datadog host modules by default, and not PagerDuty. Choose New Relic when unified observability billed on ingest + users is the job — not Datadog host packs and not ITSM. Overall: Dynatrace 8.2 vs New Relic 8. Not hands-on lab tested; confirm live pricing and packaging.
Dynatrace is better for
- ✓ ITSM depth
- ✓ Source control depth
- ✓ Hosting panel depth
- ✓ Web data / proxy depth
New Relic is better for
- ✓ Free plan
Tie
- • Observability depth
- • Integrations
Choose Dynatrace if: Enterprises that will sign a DPS commit and deploy OneAgent broadly
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Dynatrace vs New Relic at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingDepends
Dynatrace
New Relic
- Free planNew Relic
Dynatrace
New Relic
- User / licence minimumDepends
Dynatrace
New Relic
- ITSM depthDynatrace
Dynatrace
New Relic
- Observability depthTie
Dynatrace
New Relic
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Dynatrace
Enterprises that will sign a DPS commit and deploy OneAgent broadly
Pick Dynatrace for Enterprises that will sign a DPS commit and deploy OneAgent broadly.
- → Dynatrace
SRE teams that want full-stack APM plus Davis AI in one platform
Pick Dynatrace for SRE teams that want full-stack APM plus Davis AI in one platform.
- → Dynatrace
Buyers who already rejected per-host Datadog module math
Pick Dynatrace for Buyers who already rejected per-host Datadog module math.
- → New Relic
Teams that want APM + logs + infra in one ingest bill
Pick New Relic for Teams that want APM + logs + infra in one ingest bill.
- → New Relic
Orgs that can live with 1–5 Standard full users
Pick New Relic for Orgs that can live with 1–5 Standard full users.
- → New Relic
Buyers comparing usage-based observability to Datadog hosts
Pick New Relic for Buyers comparing usage-based observability to Datadog hosts.
The biggest differences
Where the products diverge most clearly on verified criteria.
Free plan
New Relic winsDynatrace
Trails New Relic on this criterion
New Relic
Better for free plan
ITSM depth
Dynatrace winsDynatrace
Dynatrace leads on ITSM depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.
New Relic
Trails Dynatrace on this criterion
Source control depth
Dynatrace winsDynatrace
Dynatrace leads on source control depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.
New Relic
Trails Dynatrace on this criterion
Hosting panel depth
Dynatrace winsDynatrace
Dynatrace leads on hosting panel depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.
New Relic
Trails Dynatrace on this criterion
Web data / proxy depth
Dynatrace winsDynatrace
Dynatrace leads on web data / proxy depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.
New Relic
Trails Dynatrace on this criterion
Security & admin
Dynatrace winsDynatrace
Dynatrace leads on security & admin (9/10 vs 8/10). Landscape or cluster fit from vendor documentation.
New Relic
Trails Dynatrace on this criterion
Which should you choose?
Choose Dynatrace if
- Enterprises that will sign a DPS commit and deploy OneAgent broadly
- SRE teams that want full-stack APM plus Davis AI in one platform
- Buyers who already rejected per-host Datadog module math
Choose New Relic if
- Teams that want APM + logs + infra in one ingest bill
- Orgs that can live with 1–5 Standard full users
- Buyers comparing usage-based observability to Datadog hosts
Related comparisons
Alternatives to consider
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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