SoftwareGlimpse

GitLab vs HaloITSM

Compare GitLab and HaloITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources5 screenshotsHow we compare

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GitLab

8.3/10

DevSecOps platform — Free; Premium $29/user/mo billed annually; Ultimate custom on current GitLab pricing page.

Best for

• Teams that want git + CI + security in one licence
• Self-managed / data-residency buyers
• Orgs leaving a many-tool DevOps stack

Starting from $29.00/user/mo

Free plan available

VS

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

GitLab is better for

✓ Starting pricing
✓ Free plan
✓ Security & admin

Tie

• Integrations

Choose GitLab if: Teams that want git + CI + security in one licence

Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders

See detailed comparison ↓

HaloITSM

7.9/10

All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
• UK/GBP buyers who will model £66 annual plus onboarding
• Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Starting from $66.00/user/mo

No free plan

GitLab vs HaloITSM at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingGitLab
GitLab
HaloITSM
Free planGitLab
GitLab
HaloITSM
User / licence minimumDepends
GitLab
HaloITSM
IntegrationsTie
GitLab
HaloITSM
Security & adminGitLab
GitLab
HaloITSM

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

→ GitLab
Best for starting pricing
GitLab publishes a lower researched starting floor ($29/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
→ GitLab
Best for free plan
GitLab researches a free plan; HaloITSM does not research a free plan.
→ GitLab
Best for security & admin
GitLab leads on security admin (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
GitLab wins
GitLab
GitLab publishes a lower researched starting floor ($29/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
HaloITSM
Trails GitLab on this criterion
Free plan
GitLab wins
GitLab
GitLab researches a free plan; HaloITSM does not research a free plan.
HaloITSM
Trails GitLab on this criterion
Security & admin
GitLab wins
GitLab
GitLab leads on security admin (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HaloITSM
Trails GitLab on this criterion

Which should you choose?

Choose GitLab if

Teams that want git + CI + security in one licence
Self-managed / data-residency buyers
Orgs leaving a many-tool DevOps stack

Choose HaloITSM if

IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
UK/GBP buyers who will model £66 annual plus onboarding
Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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