GitLab vs HaloITSM
Compare GitLab and HaloITSM on features, pricing, and buyer fit using the same researched criteria.
GitLab
DevSecOps platform — Free; Premium $29/user/mo billed annually; Ultimate custom on current GitLab pricing page.
Best for
- • Teams that want git + CI + security in one licence
- • Self-managed / data-residency buyers
- • Orgs leaving a many-tool DevOps stack
Starting from $29.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
GitLab is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Security & admin
Tie
- • Integrations
Choose GitLab if: Teams that want git + CI + security in one licence
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for GitLab and HaloITSM. Numeric bars appear only when both products have approved scores.
- GitLab
Starting pricing
Published floor price and what that floor actually includes.
GitLab publishes a lower researched starting floor ($29/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
GitLabStrongerHaloITSMWeaker - GitLab
Free plan
Whether a usable free plan is published, and what it gates.
GitLab researches a free plan; HaloITSM does not research a free plan.
GitLabStrongerHaloITSMWeaker - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for GitLab and HaloITSM on current vendor packaging.
GitLabDependsHaloITSMDepends - Tie
Integrations
Important third-party integrations.
GitLab and HaloITSM are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GitLab8/10HaloITSM8/10 - GitLab
Security & admin
Admin controls, access, compliance posture, and security packaging.
GitLab leads on security admin (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GitLabStrongerHaloITSMWeaker
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