Freshsales vs monday sales CRM
Compare Freshsales and monday sales CRM on features, pricing, and buyer fit using the same researched criteria.
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Best for
- • Growth plan pricing and AI-assisted CRM fit SMB sales
- • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
- • Sales CRM with phone/email/chat engagement
Starting from $9.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Freshsales and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Freshsales is better for
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Reporting
- ✓ Scalability
monday sales CRM is better for
- ✓ Integrations
Tie
- • Ease of use
- • Pipeline management
- • Customization
Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales
Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations
monday sales CRM
Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.
Best for
- • monday sales CRM fits many small-business CRM evaluations
- • monday sales CRM is evaluated here as a CRM/sales tool
- • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.
Starting from €12.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Freshsales and monday sales CRM. Numeric bars appear only when both products have approved scores.
- Tie
Ease of use
How quickly teams become productive.
Freshsales and monday sales CRM are close on ease of use (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10monday sales CRM8/10 - Tie
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Freshsales and monday sales CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10monday sales CRM8/10 - Freshsales
Sales automation
Automations that reduce repetitive sales work.
Stronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).
Freshsales8/10monday sales CRM8/10 - Freshsales
Email capabilities
Native email workflows and tracking.
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
Freshsales7/10monday sales CRM7/10 - Freshsales
Reporting
Reporting and forecasting quality.
Freshsales leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10monday sales CRM7/10 - Tie
Customization
Fields, workflows, and configurability.
Freshsales and monday sales CRM are close on customization (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10monday sales CRM8/10 - monday sales CRM
Integrations
Important third-party integrations.
monday sales CRM leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales7/10monday sales CRM8/10 - Tie
Administration
Admin overhead and ongoing maintenance.
Freshsales and monday sales CRM are close on administration (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
FreshsalesTiemonday sales CRMTie - Freshsales
Scalability
Fit as team size and complexity grow.
Freshsales leads on scalability (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Freshsales8/10monday sales CRM6/10 - Depends
Value for money
Capability relative to total cost of ownership.
Freshsales researched starting price $9/user/mo vs monday sales CRM $12/user/mo. Better value depends on which features you need on that plan.
Freshsales9/10monday sales CRM5/10
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