Five9 vs Grasshopper
Compare Five9 and Grasshopper on features, pricing, and buyer fit using the same researched criteria.
Five9
Cloud contact center (CCaaS) — Digital from $119/concurrent seat/mo; Core $159; Plus/Pro/Enterprise quote — 50-seat minimum.
Best for
- • Mid-market and enterprise contact centres that need blended dialer strength
- • Teams comfortable with concurrent-seat economics and 50+ seat minimums
- • Buyers who want CRM/UC adapter choice inside CCaaS
Starting from $119.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Five9 is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
Choose Five9 if: Mid-market and enterprise contact centres that need blended dialer strength
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
Five9 vs Grasshopper pricing
Five9 researched starting price from $119/mo. Grasshopper researched starting price from $14/mo. Affiliate economics excluded.
Five9
From $119.00/user/mo
Grasshopper
From $14.00/user/mo
Five9
Starting from $119.00/user/mo
No free trial evidenced
- Digital$119.00/user/mo
- $119/concurrent seat/month — digital channels only (chat, email, SMS/MMS, social). 50-seat minimum.
- CorePopular$159.00/user/mo
- $159/concurrent seat/month — all channels with AI essentials, dialer, recording, CRM/UC adapter choice. 50-seat minimum.
- PlusCustom
- All channels with advanced AI — contact sales; no public seat dollars (2026-08-17).
- ProCustom
- All channels with AI essentials + WEM — contact sales.
- EnterpriseCustom
- All channels with advanced AI + full WEM — contact sales.
Grasshopper
Starting from $14.00/user/mo
Free trial available
- True Solo$14.00/mo
- From ~$14/month annual (medium confidence). 1 user, 1 number, 1 extension — simplest virtual business line.
- maximum seats: 1
- Solo PlusPopular$25.00/mo
- From ~$25/month annual. Unlimited users, 1 number, 3 extensions; unlocks recording, simultaneous ringing and IVR menus.
- Small Business$55.00/mo
- From ~$55/month annual (some sources cite higher — confirm live). 4 numbers, unlimited extensions.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Five9
$1,785.00/mo
Grasshopper
$210.00/mo
+$1,575.00/mo — Five9 costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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