Creatio vs Zoho CRM
Compare Creatio and Zoho CRM on features, pricing, and buyer fit using the same researched criteria.
Creatio
No-code CRM and workflow platform with Growth/Enterprise per-user plans and Unlimited organization pricing.
Best for
- • Creatio targets mid-market sales/CX needs
- • Creatio competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $40.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Creatio and Zoho CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Creatio is better for
- ✓ Sales automation
- ✓ Reporting
- ✓ Customization
Zoho CRM is better for
- ✓ Ease of use
- ✓ Integrations
- ✓ Administration
- ✓ Value for money
Tie
- • Pipeline management
- • Email capabilities
- • Scalability
Choose Creatio if: Creatio targets mid-market sales/CX needs
Choose Zoho CRM if: Free/Standard pricing and feature set fit SMB sales motions
Zoho CRM
Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.
Best for
- • Free/Standard pricing and feature set fit SMB sales motions
- • Professional/Enterprise cover automation and reporting for growing teams
- • Sales CRM pipelines and automation are the core product story
Starting from $0.00/user/mo
Free plan available
Screenshots
Verified product UI captures from research — never stock imagery.
Creatio
Zoho CRM
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