CometChat vs LiveChat
CometChat is for builders embedding chat in apps; LiveChat is established website live chat from Text. Different buyer — developers vs support ops on a site widget. Compare published pricing, ticketing, live chat, knowledge base, omnichannel, SLAs, ecommerce helpdesk fit, AI, and integrations.
CometChat
In-app chat SDK/API with UI kits — Build free (100 MAU); Basic from ~$239/mo annual at 1k MAU tier.
Best for
- • Embedded in-app chat/voice/video
Starting from $239.00/user/mo
Free plan available
VS
Our verdict
CometChat is for builders embedding chat in apps; LiveChat is established website live chat from Text. Different buyer — developers vs support ops on a site widget.
CometChat is better for
- ✓ Free plan
- ✓ AI features
- ✓ Integrations
LiveChat is better for
- ✓ Ticketing depth
- ✓ Knowledge base
- ✓ SLA & routing
- ✓ Ecommerce helpdesk
Tie
- • Live chat
- • Omnichannel inbox
Choose CometChat if: Embedded in-app chat/voice/video
Choose LiveChat if: Website agent chat with per-seat pricing
LiveChat
Established live chat from Text — Starter $19, Team $49, Business $79, Enterprise $52 per person/mo annual. Primary live-chat; CS secondary.
Best for
- • Website agent chat with per-seat pricing
Starting from $19.00/user/mo
No free plan
CometChat vs LiveChat pricing
Research 2026-08-26. Affiliate economics excluded.
CometChat
From $239.00/user/mo
LiveChat
From $19.00/user/mo
CometChat
Starting from $239.00/user/mo
No free trial evidenced
- Build$0.00/user/mo
- Free forever for development — all core messaging features, up to 100 MAU.
- 0: 100 MAU
- 1: 25 concurrent connections
- Basic (1k MAU, annual)Popular$239.00/mo
- ~$239/mo billed annually at 1k MAU tier — rich in-app chat, push, basic moderation, EDGE network.
- Advanced (1k MAU, annual)$359.00/mo
- ~$359/mo billed annually at 1k MAU — AI moderation, smart replies, multi-tenancy, HIPAA/BAA, translation, insights.
- EnterpriseCustom
- Custom MAU tiers from ~10k MAU (~$999/mo annual reference tier), zero overages, SSO, dedicated support.
LiveChat
Starting from $19.00/user/mo
Free trial available
- Starter$19.00/user/mo
- $19/person/mo annual — entry live chat for small teams.
- TeamPopular$49.00/user/mo
- $49/person/mo annual — reporting and staffing features.
- Business$79.00/user/mo
- $79/person/mo annual — advanced automation and routing.
- Enterprise$52.00/user/mo
- $52/person/mo annual — enterprise tier (verify live packaging).
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
CometChat
$3,585.00/mo
LiveChat
$285.00/mo
+$3,300.00/mo — CometChat costs more
Verified monthly unit prices · Aug 26, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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