CometChat vs LiveChat
CometChat is for builders embedding chat in apps; LiveChat is established website live chat from Text. Different buyer — developers vs support ops on a site widget. Compare published pricing, ticketing, live chat, knowledge base, omnichannel, SLAs, ecommerce helpdesk fit, AI, and integrations.
CometChat
In-app chat SDK/API with UI kits — Build free (100 MAU); Basic from ~$239/mo annual at 1k MAU tier.
Best for
- • Embedded in-app chat/voice/video
Starting from $239.00/user/mo
Free plan available
VS
Our verdict
CometChat is for builders embedding chat in apps; LiveChat is established website live chat from Text. Different buyer — developers vs support ops on a site widget.
CometChat is better for
- ✓ Free plan
- ✓ AI features
- ✓ Integrations
LiveChat is better for
- ✓ Ticketing depth
- ✓ Knowledge base
- ✓ SLA & routing
- ✓ Ecommerce helpdesk
Tie
- • Live chat
- • Omnichannel inbox
Choose CometChat if: Embedded in-app chat/voice/video
Choose LiveChat if: Website agent chat with per-seat pricing
LiveChat
Established live chat from Text — Starter $19, Team $49, Business $79, Enterprise $52 per person/mo annual. Primary live-chat; CS secondary.
Best for
- • Website agent chat with per-seat pricing
Starting from $19.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
5
Criteria
11
Screenshots
2
Sources consulted
| Title | Product | Type |
|---|---|---|
| CometChat — Official Site | CometChat | official-product-page |
| CometChat Pricing | CometChat | official-pricing-page |
| CometChat machine-readable pricing | CometChat | official-product-page |
| LiveChat — Official Site | LiveChat | official-product-page |
| LiveChat Pricing | LiveChat | official-pricing-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.
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