Close vs Dynamics 365
Compare Close and Dynamics 365 on features, pricing, and buyer fit using the same researched criteria.
Close
Sales-focused CRM for pipeline management and sales engagement workflows.
Best for
- • Outbound sales teams that need a communication-centric CRM
- • Teams that need dialing power and advanced outreach workflows
- • Teams that rely on calling, email, and SMS from the CRM
Starting from $9.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Close and Dynamics 365. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Close is better for
- ✓ Ease of use
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Administration
Dynamics 365 is better for
- ✓ Reporting
- ✓ Customization
- ✓ Integrations
- ✓ Scalability
Tie
- • Pipeline management
Choose Close if: Outbound sales teams that need a communication-centric CRM
Choose Dynamics 365 if: Best fit for mid-market/enterprise teams already standardized on Microsoft 365, Teams, Outlook, and Power Platform
Dynamics 365
Microsoft Dynamics 365 Sales CRM for pipeline management, forecasting, and Microsoft 365 / Copilot workflows.
Best for
- • Best fit for mid-market/enterprise teams already standardized on Microsoft 365, Teams, Outlook, and Power Platform
- • Strong when Microsoft ecosystem leverage and IT support are present
- • Agentic CRM that helps teams close deals faster using insights, sales automation, and collaboration tools.
Starting from $65.00/user/mo
No free plan
Close vs Dynamics 365 pricing
Researched list starting prices: Close from $9/user/mo; Dynamics 365 from $65/user/mo. Confirm live vendor pricing before buying.
Close
From $9.00/user/mo
Dynamics 365
From $65.00/user/mo
Close
Starting from $9.00/user/mo
Free trial available
- Solo$9.00/user/mo
- EssentialsPopular$35.00/user/mo
- Growth$99.00/user/mo
- Scale$139.00/user/mo
Dynamics 365
Starting from $65.00/user/mo
Free trial available
- Sales Professional$65.00/user/mo
- Sales EnterprisePopular$105.00/user/mo
- Sales Premium$150.00/user/mo
- Microsoft Relationship SalesCustom
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Close · Solo
$135.00/mo
Dynamics 365 · Sales Professional
$975.00/mo
+$840.00/mo — Dynamics 365 costs more
Verified monthly unit prices · Aug 13, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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