Capsule vs Insightly
Compare Capsule and Insightly on features, pricing, and buyer fit using the same researched criteria.

Capsule
Small-business CRM for contact management and straightforward sales pipelines.
Best for
- • Teams that want straightforward, accessible CRM packaging
- • Small teams that want a free plan or an accessible paid entry tier
- • SMB sales teams that want pipelines, contacts, and light automation
Starting from $18.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Capsule and Insightly. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Capsule is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Reporting
- ✓ Administration
Insightly is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Customization
- ✓ Scalability
Tie
- • Integrations
Choose Capsule if: Teams that want straightforward, accessible CRM packaging
Choose Insightly if: Insightly fits many small-business CRM evaluations

Insightly
CRM plus project management for service-oriented SMBs, with automation and AI on higher plans.
Best for
- • Insightly fits many small-business CRM evaluations
- • Insightly is evaluated here as a CRM/sales tool
- • Insightly combines CRM and project management for service-oriented SMB teams.
Starting from $29.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
6
Criteria
10
Screenshots
22
Sources consulted
| Title | Product | Type |
|---|---|---|
| Capsule CRM Pricing | Capsule | official-pricing-page |
| Capsule CRM | Capsule | official-product-page |
| Capsule vs Keap | Capsule | official-blog |
| Low cost CRM solutions | Capsule | official-blog |
| Insightly Pricing | Insightly | official-pricing-page |
| Insightly | Insightly | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.