Bitrix24 vs folk
Compare Bitrix24 and folk on features, pricing, and buyer fit using the same researched criteria.
Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
Best for
- • Bitrix24 fits many small-business CRM evaluations
- • Bitrix24 is evaluated here as a CRM/sales tool
- • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.
Starting from €0.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Bitrix24 and folk. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Bitrix24 is better for
- ✓ Pipeline management
- ✓ Reporting
- ✓ Customization
- ✓ Scalability
folk is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Integrations
- ✓ Administration
Tie
- • Sales automation
Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations
Choose folk if: Standard/Premium fit collaborative SMB relationship selling
folk
Simple relationship CRM for organizing contacts and collaborative outreach.
Best for
- • Standard/Premium fit collaborative SMB relationship selling
- • Relationship CRM + LinkedIn capture fits founders and small teams
- • Pipelines, sequences, and AI assistants support sales workflows
Starting from $24.00/user/mo
Free plan available
Comparison scorecard
Criterion-by-criterion results for Bitrix24 and folk. Numeric bars appear only when both products have approved scores.
- folk
Ease of use
How quickly teams become productive.
folk leads on ease of use (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix246/10folk8/10 - Bitrix24
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Stronger deal management availability
Bitrix247/10folk7/10 - Tie
Sales automation
Automations that reduce repetitive sales work.
Bitrix24 and folk are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix247/10folk7/10 - folk
Email capabilities
Native email workflows and tracking.
folk leads on email capabilities (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix246/10folk8/10 - Bitrix24
Reporting
Reporting and forecasting quality.
Stronger reporting availability
Bitrix246/10folk6/10 - Bitrix24
Customization
Fields, workflows, and configurability.
Bitrix24 leads on customization (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix248/10folk7/10 - folk
Integrations
Important third-party integrations.
folk leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix247/10folk8/10 - folk
Administration
Admin overhead and ongoing maintenance.
folk leads on administration (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix24WeakerfolkStronger - Bitrix24
Scalability
Fit as team size and complexity grow.
Bitrix24 leads on scalability (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix248/10folk6/10 - Depends
Value for money
Capability relative to total cost of ownership.
Bitrix24 researched starting price $0/user/mo vs folk $24/user/mo. Better value depends on which features you need on that plan.
Bitrix248/10folk7/10
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