SoftwareGlimpse

Bitrix24 vs folk

Compare Bitrix24 and folk on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20266 evidence sources26 screenshotsHow we compare
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Bitrix24 logo

Bitrix24

6.8/10

Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.

Best for

  • Bitrix24 fits many small-business CRM evaluations
  • Bitrix24 is evaluated here as a CRM/sales tool
  • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.

Starting from €0.00/user/mo

Free plan available

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between Bitrix24 and folk. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Bitrix24 is better for

  • Pipeline management
  • Reporting
  • Customization
  • Scalability

folk is better for

  • Ease of use
  • Email capabilities
  • Integrations
  • Administration

Tie

  • Sales automation

Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations

Choose folk if: Standard/Premium fit collaborative SMB relationship selling

See detailed comparison ↓
folk logo

folk

7.1/10

Simple relationship CRM for organizing contacts and collaborative outreach.

Best for

  • Standard/Premium fit collaborative SMB relationship selling
  • Relationship CRM + LinkedIn capture fits founders and small teams
  • Pipelines, sequences, and AI assistants support sales workflows

Starting from $24.00/user/mo

Free plan available

Pros & cons

A balanced look at where each product shines — and where it falls short.

Bitrix24 logo

Bitrix24

Strengths in green

Pros

  • Stronger on pipeline management
  • Stronger on reporting
  • Stronger on customization
  • Stronger on scalability

Cons

  • Trails on ease of use
  • Trails on email capabilities
  • Trails on integrations

Best for

Bitrix24 fits many small-business CRM evaluations

folk logo

folk

Trade-offs in red

Pros

  • Stronger on ease of use
  • Stronger on email capabilities
  • Stronger on integrations
  • Stronger on administration

Cons

  • Trails on pipeline management
  • Trails on reporting
  • Trails on customization

Best for

Standard/Premium fit collaborative SMB relationship selling

Choose if…

Choose Bitrix24 if

  • Bitrix24 fits many small-business CRM evaluations
  • Bitrix24 is evaluated here as a CRM/sales tool
  • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.

Choose folk if

  • Standard/Premium fit collaborative SMB relationship selling
  • Relationship CRM + LinkedIn capture fits founders and small teams
  • Pipelines, sequences, and AI assistants support sales workflows

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Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.