ACT! vs Oracle Siebel CRM
Compare ACT! and Oracle Siebel CRM on features, pricing, and buyer fit using the same researched criteria.
ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Oracle Siebel CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Administration
- ✓ Value for money
Oracle Siebel CRM is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Reporting
- ✓ Customization
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Oracle Siebel CRM if: Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes.
Oracle Siebel CRM
Oracle Siebel CRM legacy enterprise platform; custom quote only.
Best for
- • Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes.
No free plan
Feature comparison
Grouped feature support from verified product research for ACT! and Oracle Siebel CRM.
Core CRM
| Feature | ACT! | Oracle Siebel CRM | Winner |
|---|---|---|---|
| Contact management | Strong | Strong | Tie |
| Lead management | Strong | Strong | Tie |
| Pipeline management | Strong | Strong | Tie |
| Deal management | Strong | Strong | Tie |
Sales engagement
| Feature | ACT! | Oracle Siebel CRM | Winner |
|---|---|---|---|
| Email sync | Strong | Strong | Tie |
| Email tracking | Strong | Moderate | ACT! |
| Workflow automation | Moderate | Strong | Oracle Siebel CRM |
| Sales automation | Strong | Strong | Tie |
Reporting
| Feature | ACT! | Oracle Siebel CRM | Winner |
|---|---|---|---|
| Reporting | Moderate | Strong | Oracle Siebel CRM |
Platform
| Feature | ACT! | Oracle Siebel CRM | Winner |
|---|---|---|---|
| Integrations | Strong | Strong | Tie |
| Custom fields | Strong | Strong | Tie |
| Custom pipelines | Moderate | Strong | Oracle Siebel CRM |
| Mobile app | Strong | Moderate | ACT! |
| AI assistance | Not evidenced | Moderate | — |
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