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When I Work Review

HR, WORKFORCE & TRAINING SOFTWARE

Choose When I Work when cheap per-user hourly scheduling is the job — not when clocks must be in the headline price, or when you need restaurant-only or hub-style WFM.

Last updated 2026-08-24Independent editorial review
  • Starting price

    $2.50/user/month

  • Free plan

    No

  • Free trial

    14 days

  • Best for

    Hourly teams that mainly need scheduling and messaging at a low per-user price

SoftwareGlimpse review

7.9/10

Good

  • ease of use9
  • hiring workforce fit8
  • workflow depth8
  • integrations8
  • mobile frontline9
  • analytics7
How we score →

See When I Work in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

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Official vendor video

Best Online Employee Scheduling Software | When I Work

What this shows

  • When I Work scheduling, time tracking, and team messaging overview
  • Official product video from the When I Work channel

Pricing

Verified 2026-08-18 from wheniwork.com/pricing (high confidence on scheduling seats). Essentials $2.50 / Pro $5 / Premium $8 per user/mo. Enterprise contact. T&A ON price is not on the pricing card (medium confidence from vendor comparison blog +$1.50). 14-day trial. Affiliate economics excluded.Full pricing details →
  • Essentials

    Most popular

    $2.50

    per user / mo, billed monthly

    $2.50/user/mo scheduling. Auto-scheduling, multi-location, OpenShifts, messaging.

  • Pro

    $5.00

    per user / mo, billed monthly

    $5/user/mo. Rules, permissions, labor sharing, custom forecasting.

  • Premium

    $8.00

    per user / mo, billed monthly

    $8/user/mo. API, webhooks, SAML/SSO.

  • Enterprise

    Custom

    Contact sales

    Custom enterprise packaging — contact sales.

Product screenshots

Verified captures from When I Work's product interface.

When I Work product overview from official vendor video

Decision snapshot

Entity field audit 100/100

When I Work is mobile-first shift scheduling and team messaging for hourly workplaces. Published per-user plans: Essentials $2.50, Pro $5, Premium $8/user/mo. 14-day trial, no credit card. Time & attendance is a separate toggle (dollar amount not printed on the live price card; vendor blog cites +$1.50). Auto-scheduling, multi-location, and POS/payroll integrations sit on Essentials+; SSO/API on Premium. No free forever plan.

Best for

  • Hourly teams that mainly need scheduling and messaging at a low per-user price
  • Operators who will trial 14 days before buying Deputy or Homebase hubs
  • Multi-location teams that stay on Essentials+ for templates and OpenShifts
  • small-business / operations: When I Work fit for small-business operations teams in the frontline-wfm job cluster, from first-party positioning and HR Priority-2 research.

Not ideal for

  • Teams whose primary job is GPS time clocks (Jibble) without paying the T&A toggle
  • Restaurants that want 7shifts’ hospitality payroll/tips stack
  • Buyers who need a free forever WFM tier (Homebase Basic / Connecteam ≤10)
  • Headline $2.50 is scheduling-only — time & attendance is a toggle not priced on the card

Key tradeoffs

  • Headline $2.50 is scheduling-only — time & attendance is a toggle not priced on the card
  • No free forever plan
  • SSO/API require Premium
  • Not a restaurant-specialist (7shifts) or full people platform

Pricing: 4 documented plans · entry paid: Essentials · trial documented on at least one plan

Evidence: Research/data-based (no completed hands-on test) · Latest verification/research signal: 2026-08-18T12:00:00.000Z · Editorial assessment: approved

Next step: Compare against peers: Homebase vs When I Work

Our verdict

Choose When I Work when cheap per-user hourly scheduling is the job — not when clocks must be in the headline price, or when you need restaurant-only or hub-style WFM. Compare Homebase for a free tiny-team tier, Connecteam for deskless hubs, Deputy for compliance-heavy shift work, and 7shifts for restaurants. Scores reflect first-party documentation as of 2026-08-17 — not hands-on product testing. Confirm current packaging, minimums and usage rates on the vendor site before purchase.

Best for

  • Hourly teams that mainly need scheduling and messaging at a low per-user price
  • Operators who will trial 14 days before buying Deputy or Homebase hubs
  • Multi-location teams that stay on Essentials+ for templates and OpenShifts

Not ideal for

  • Teams whose primary job is GPS time clocks (Jibble) without paying the T&A toggle
  • Restaurants that want 7shifts’ hospitality payroll/tips stack
  • Buyers who need a free forever WFM tier (Homebase Basic / Connecteam ≤10)

Bottom line

Essentials $2.50 / Pro $5 / Premium $8 per user/mo. 14-day trial. Time clock is a paid toggle (amount not on the price card). Confirm on wheniwork.com/pricing.

When I Work pros and cons

Pros

  • Low published per-user scheduling floor
  • 14-day trial, no credit card
  • Mobile-first OpenShifts and messaging
  • Clear Essentials / Pro / Premium ladder
  • POS and payroll partner integrations

Cons

  • Time & attendance not in the $2.50 headline
  • No free plan
  • SSO/API on Premium only
  • AI is not a product pillar
  • Not hospitality- or HRIS-complete

Pricing comparison

Full comparison →
 When I Work(this review)HomebaseDeputy7shiftsConnecteam
Starting price$2.50/user/month$24.00/user/month$5.00/user/month$44.99/user/month$29.00/user/month
Free planNoYesNoYesYes
Free trialYesYesYesYesYes

Use cases for When I Work

When I Work may not be the best fit if…

  • · Teams whose primary job is GPS time clocks (Jibble) without paying the T&A toggle
  • · Restaurants that want 7shifts’ hospitality payroll/tips stack
  • · Buyers who need a free forever WFM tier (Homebase Basic / Connecteam ≤10)

When I Work guides

Setup, implementation, migration, plans, and worth-it walkthroughs for this product.

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

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